
F Rdz
Pues wow. We needed something to pick up small things around the house on the floor. Basically, the kitchen and living room where we have heavy traffic. One thing I want to advise is not to pick it up when it's doing it first scan. it had something stuck, and I picked it up to clear it, and an error popped on the app. it was unable to save on what it scanned. It had to scan a new scan where I picked it up. Other than that, it's ok for clean.
2 people found this review helpful
Robozone Technology Co.,Ltd
August 15, 2025
Dear Guest
Thank you very much for your feedback! We are glad that you like the app and find it easy to use.
If you need any help, please feel free to contact us at support@eureka.com.
Eureka Customer Service

Rudy Williams
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Every time there's an update and need to do it all again. I won't be wasting any more time and only will do a manual clean. I must have wasted $600 in time to get the lousy programming to work. If your programmers are using a desktop, you need to check it in a smart phone. Shamefully I had that problem with a Verizon app, decided to go in Thu a browser in the same phone and succeeded in connecting. 8/9/24 Finally got it to connect. If updates keep it, good. If not, I wouldn't be a happy camper.
1 person found this review helpful
Robozone Technology Co.,Ltd
August 13, 2024
Dear Rudy Williams, thank you for your comment. We are sorry you met the problem. You may backup the maps and set cleaning preference in the app. If the issue remains unresolved, please feel free to contact us via email at any time: support@eureka.com. Our customer service personnel will reply to you within 24 hours. Wishing you a happy life!

Tyler Woodhead
This app is cool, but it definitely needs work. The robot can be controlled by it, which is nice if you need to turn it on or off while not home, or from another room. Things I don't like: A notification will pop up on my screen from the app, but it says nothing helpful. It will just say "eureka" on the notification. No helpful info on why it's notifying me. Often I have to go find the vacuum and troubleshoot it myself. It doesn't offer much help, and the "cleaning time" section never saves.
6 people found this review helpful