
Sarah
Every time I try to connect it, it always cuts off. I have to either be on Wi-Fi or not be on Wi-Fi. They will not refund your money even if the call never connects or there's a problem. You might be lucky to get the call rescheduled. My system says that there is a bug in the app, so it needs to be fixed immediately! Super crappie app, and it's a money stealing racket!!
45 people found this review helpful

Rhonda Michelle Henry
I just sent this text in an email to the developer. I will post about any update. I have been trying to send messages for weeks now to an incarcerated friend and your ridiculously dysfunctional app skips back and eraser the message and forces me to start over. That, or it skips and you have to go back and start all the way over selecting the state and location and everything. This is the WORST! IT IS SHAMEFUL!
72 people found this review helpful

Toe Knee
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Useless! I scheduled a video visit. But it needed more information. After I submit that, I have to for back through menus to try again. I did this 3 times. Finally scheduled it. Even though we were both trying to connect, we never connected to each other. I wasted that $6. I was going to pay to send a text message. They're $0.25 each. But I mistyped my zip code. My credit card was charged, but i received no credit for it. Just don't go to a jail that uses this. Or just stop breaking the law
46 people found this review helpful