
B S
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The update is garbage. Log in credentials no longer populate from the keyboard, username and password must be retrieved manually now. Savings account transfer option is presented like you can move from debit to savings but nope, no option to input dollar amounts. No app notifications when a purchase is made, email notification only. I've used this card for a long time and this is the worst mobile app update that has ever been released. FIX IT, please.
33 people found this review helpful

V1RU5 ThE KiLLa CLoWN
One star because zore stars isn't an option. I've used Netspend for 5 years now. for a few days, I haven't been able to view anything when logged in. The AI help is just plain non helpful at all. I keep getting the same "something went wrong" message. When I click "retry," I get the same error message. When I click " return home," nothing happens. I don't know if I'll even get paid today because of this major issue. I'm seriously thinking of taking my business elsewhere after this.
27 people found this review helpful
NetSpend
September 24, 2025
The issue is now resolved. Please try again.

john william
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08/2025: App will not go past the login page, plus, when I could check my transactions the name of the place of business where I made a purchase would only display the bottom half of said name, making it hard to confirm charges. I would have to manually open each charge in question in order to be able to see their name, instead of guessing. I've tried reinstalling, but it helped nothing.
34 people found this review helpful
NetSpend
November 12, 2021
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at social@netspend.com.