
Brian Dukes
Netspend is awful. For one, everything you use the card for ends up costing YOU money. To buy a bag of chips at the store, I was charged a $1.95 "purchase transaction". Haha. I'm sure withdrawals cost your first born. Secondly, just trying to move money off the card to another account is futile. It could possibly be done. I tried to get it done for 20 minutes, but I gave up and decided to go with another card from one of the other 1 million whose apps aren't worthless.
22 people found this review helpful
We'd be happy to investigate your issue. Please send an email to socialsupport@netspend.com and provide your full name, the email address associated with the account, the best phone number to reach you, and a detailed description of the issue. Please also mention that you reached out to us on Google Play. Thank you!

B S
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The update is garbage. Log in credentials no longer populate from the keyboard, username and password must be retrieved manually now. Savings account transfer option is presented like you can move from debit to savings but nope, no option to input dollar amounts. No app notifications when a purchase is made, email notification only. I've used this card for a long time and this is the worst mobile app update that has ever been released. FIX IT, please.
51 people found this review helpful

Josie Lewis
The app is just ok for checking your balance, but here's some things that reflect the real value of the app. It's slow to respond & hangs very often. My actual banking app isn't even this slow & it needs to access more information. There's a ridiculous amount of popups for a prepaid card app. It's usually things that you already opted out of. Why be so annoying? The last point is that the digital copy of the physical card does not show any numbers on the card. Just a blank??? C'mon, do better
344 people found this review helpful
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at social@netspend.com so that we can look into it.