This app sucks I tried to use the mobile check upload but it just freezes after taking pic of check and it freezes up my phone I had to take the battery out my phone to get my phone to restart after using this app. Don't waste time downloading this app. Now I have to go to the bank to cash my cash. Waste of time and energy.
Mad as hell I checked my account balance before I went into the store I'm a nurse I work third shift at the hospital I left on my break to go pick up personal items that I really needed before walking in the store I had money on my card got ready to pay for my things and my card declined WTF I tried to log in on the online account and it was down what in the hell does my money have to do with you all updating your stuff then it said to be better for me I'll tell you what would be better for me give me my money
This app has too many bugs & kinks I downloaded the app with no problem. I have a Kyocera Android phone. I tried adding a check to my account. The app kept redirecting me to the log in page. Then it said that there were problems and to try again later. They is not quick on the go service. Thank goodness I don't need the funds right now. Also every time I open the app it has to load which takes a few minutes....this also is not what I call quick and on the go service. Please fix these bugs and kinks!
Pointless App useless. Customer service useless. Unable to log in, after having ALREADY logged in successfully. Called to cancel card, then get a TEXT saying the card is STOLEN. WTH? What good is "service" if nothing works?
NetSpend is better! I see this app has mixed reviews. I've been using NetSpend for about 5 years and never had a problem with the app or the service. I just used the mobile check load feature today with no problem. My only issue is my debit cards need to be replaced from all the swiping. But if your having a problem with the app it could be compatibility issues with your phone. Good job, NetSpend! P. S. Please strike a deal with Uber and I'll forever be grateful.
I hate fraudulent rating scores Going thru all of the comments I find it very hard to believe that only a couple thousand people rated this app with a 1. The first 50 comments I read were mostly 1 - 2 stars and I'm supposed to believe that the other 7,000 comments were mostly 4 - 5 stars? C'mon app developer the worst thing you can do is try and pad your star ratings with 4's and 5's and then post comments that tell the real story...shady as hell.
This update includes:
- Payback Rewards - the program that pays you back for many of your everyday purchases.
- Mobile Check Load moved to main menu.