Newrez

Newrez LLC

About this app

Easily manage your mortgage online with the Newrez app. View account details, choose payment options, access important documents, and more.

Download the Newrez app to:
- View a snapshot of your current loan, including account details, balance, recent activity and payment info.
- Make a one-time payment, view pending payments, or schedule recurring payments.
- Download your statements and other documents.
- Check the status of your loan, from application through funding.

Who is Newrez LLC?

Newrez is a leading mortgage company that combines mortgage origination and servicing to provide a customer-first journey and help our customers make smart moves throughout the lifetime of their mortgage loans. Differentiated by its origination platform, the company provides customers with unparalleled lending options to purchase and refinance. Its servicing business services loans on behalf of Newrez customers and includes third-party servicing brand, Shellpoint Mortgage Servicing. Founded in 2008, Newrez is headquartered in Fort Washington, Pennsylvania and is a member of the Rithm Capital family of companies. More information is available at https://www.newrez.com/

NMLS #3013. Equal Housing Lender. Licensed in all 50 states. For our complete licensing information, please visit https://www.newrez.com/licensing-disclosure-information/

Ratings and reviews

Works well, IF you can sign in. The past few months each time I try to sign on through the app, biometric or PIN, it just freezes on the welcome screen and doesn't advance. I've tried uninstalling and starting over, no change. I feel like I get lucky on the times it goes through. We have two accounts and when I can get signed in, it won't allow us to pay the other account ahead unless we label it extra principal, therefore, it doesn't count as the coming months amount due. Please fix the app!

Just tried to sign in and it gives the same errors as the Calibur app. Oh, and the webpage won't load. Fantastic. Seeing all of the other complaints, that remain the same for months, it seems that, perhaps, legal action should be considered, especially if people are getting late fees due to an app that does not work correctly. And I won't be contacting your lousy customer service, bc, clearly, that does not help.

Everything was perfectly fine, was making my payments for long time without any problems logging in to my account. until this update and change of passwords, can't use any of 4 previous ones have to come up with totally new ones, How I'm supposed to keep up and remember all my passwords??? This gets me confused because I have also other passwords for other my personal stuff and account, and I don't remember sometimes which one goes where. Why couldn't you guys just left it alone how it was.

What’s new

Improvements and Bug fixes