
Luka Dubravica
Good AR feature, gives you a good sense. Really like that feature. But the app is overly aggressive. Every time you try to quit AR mode to try a different pair, it asks you whether you want to leave, and then immediately throws another pop-up to sign-in. I haven't decided I want to buy from you yet, I don't need an account. And if you want to take a photo to use it as a sample for trying glasses, it asks for more permissions than it needs.
21 people found this review helpful
Thank you for your detailed feedback! We’re glad to hear that you enjoy the AR feature. Your input is valuable, and we’ll work on improving the user experience to make it less intrusive. We appreciate your patience and hope you’ll give us another chance in the future.

Denise Martin
I'm using Android Google Pixel 3 ~ the try on feature didn't work online; it wouldn't upload my picture. So, I downloaded the app. There was some progress, as I was able to either take a picture, and/or upload one. However, that's as far as it went. I tried different frames, but the frames would not load on my face. I also had to reload my image with each new frame.
200 people found this review helpful
Hi there, we're sorry for the inconvenience. We have reported this information to our technical department so that it can be solved in a timely manner. Thank you for your kind understanding.

Diane Kokko
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I keep trying upload a photo of myself for the glasses not available in AR try-on. Every single time, the app resets itself or shuts down entirely. There needs to be a way for me to save my photo instead of constantly taking photos and it never working. Edit: 20 April - I updated the app and tried to take a photo to use for trying on the glasses. Still doesn't work; it just shuts down the page and sends it back to the main screen.
158 people found this review helpful
Hi there, we're sorry for the inconvenience. Our development team is actively working on this issue. Thank you for your kind understanding.