Holly Lane
This app consistently encourages me BUT I have a hard time finding my challenges that I have opted IN for! I would like to open my app and instantly have a button to push to say if I completed my task or not. I don't have the patience to find my challenge (it is not so much patience it is more focus). It is like if I can't find it within 30 seconds or less... peace, you've lost my attention. I completed 3 of 70 days. I know I was on the app more than 3 times in 70 days. I DO LIKE THE APP.
2 people found this review helpful
OLH External Apps
April 27, 2023
Hello, thank you for the feedback and the praise! We're happy to say we've updated the UI to address your concerns. Please install the latest version of the app and you will see a new dashboard landing page that will list all of your in-progress challenges with just one button push!
Kimberly Banogon
I cannot connect to Samsung Health. It has the option, but it will not let me connect my watch or to the app. I updated the app and found it connects to Google fit now. So I downloaded that and connected that app to my Samsung app. Cool. Get onto Regence Empower, and it won't connect to my Google Fit app. There some other issues, but I only have 500 characters I can use and it all will not fit here. Otherwise, a 2 is what we get. I have no problem updating once changes are made.
2 people found this review helpful
OLH External Apps
December 1, 2022
Thank you for the feedback. We have recently put out a fix -- Google Fit should now work for the Regence App. Please make sure you've updated to the latest version (10.6.2). If you continue to have issues, please contact us at 877-709-0201 (M-F 9a-7p CT) and one of our representatives will be happy to assist you with any other issues you may have.
A Google user
Tried installing to sync with Samsung Health but it doesn't work. I can't even turn on the little slider indicator, but this app still runs in the background hogging resources. If the programs revolve around logging health data, and they advertise that they can sync with the one I've been using for years, they should really make it work. I'm not ready to leave a reliable app and years of history for a company that may change next open enrollment...
8 people found this review helpful
OLH External Apps
February 12, 2020
Hi Andi- We apologize for the inconvenience and understand your frustration. We are aware of Samsung Health data syncing issues, and are actively working on a fix. In the meantime, please contact us at 855-861-9396 (Monday through Friday 7 am to 9 pm CST) and a member of our team will provide an interim solution. Thank you. ~The Product Team