Oracle Field Service

Name: Oracle Field Service
Availability: InStock
Rating: 3.869999885559082 (8908 reviews)
Author: Oracle America, Inc.

Oracle America, Inc.

3.9

8.91K reviews

500K+

Downloads

Everyone

About this app

By installing this app you agree to the End User License Agreement terms at http://www.oracle.com/technetwork/licenses/eula-ofsc-mobile-android-17may2017-3876459.pdf

Oracle Field Service allows workers to easily access, execute and manage work-related activities and ongoing communications from their mobile device. This includes retrieving activities, managing routes, viewing activity details, providing activity updates, managing inventory, communicating with peers, etc. The app works when the mobile worker does not have internet connectivity and automatically synchronizes any actions taken while offline when connectivity is established.
When used with Oracle Field Service Smart Location, Professional or Enterprise, functionality is extended to continually gather a mobile workers coordinates when the app is running in the background.

Note: Use of this application requires an active Oracle Field Service subscription and features will vary based on the subscription services. Please see the latest supported OS/browser versions here: https://www.oracle.com/system-requirements

Updated on

Aug 1, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

3.9

8.67K reviews

Baron Kready

June 18, 2022

I would give 0 stars if I could. They pushed out a new update, it takes 10 seconds to a full minute to go anywhere within the app. The design is awful and banners way too large for the screen take up all the important info. And they compiled most of the actions I need behind more button options. It literally makes me want to slam my phone into a wall. Impossible to use and get the information I need to do the job in a timely manner

24 people found this review helpful

Oracle America, Inc.

June 21, 2022

Hi Tyler, we apologize for the issues you are experiencing with the app. To understand these issues, we will need more information. Request you to please contact your administrators and ask them to submit a service request to Oracle Support. This will help us capture the necessary information and resolve it as quickly as possible.

Kyle Greene

August 27, 2025

I'm a diebold nixdorf employee. and our company recently switched over to OFS for our ticketing system. and when I say it was the absolute worst change the company could have done, it would be an understatement. the interface is way too complicated to execute the simplest tasks. and the entire system is supose to be monitored and controlled by AI but the AI is so inefficient that employees still have to manage the system with the navs despite being sold that they. wouldn't have to as much.

2 people found this review helpful

Oracle America, Inc.

September 3, 2025

Hi David, sorry the issues you are facing on our app. We request you to please reach out to System Administrator and ask them to raise a Service Request for Oracle Support. This will help us gather necessary details to resolve the issue.

Graham McCubbin

April 12, 2025

since update on 11/04/25 the app keeps "loading" and going black screen. can't use app for more than 1 second before loading symbol appears. at this point app is unusable

1 person found this review helpful

Oracle America, Inc.

April 21, 2025

Hi Graham, we are sorry to hear that you are having this problem with our application. In order to fix it we will need more details. Please contact your system manager/administrator and ask them to submit a service request to Oracle support. Thank you in advance.