Richard Southern
Missing or broken functionality, unreliable and slow, pretty much sum up my experience with this app. I use it to try and control my 2022 Taycan GTS. It sometimes works but it has been slow to send and receive commands to the car and it's features are lacking. For example, why no widget to pre-condition, lock or unlock? Those are in the app, so please give us a widget. Look at the My BMW app for an example that works. Also, I've never had the app security work so that's broken too.
5 people found this review helpful
etrusca rs
Not bad, not useful. It quickly found my car after logging in through myporsche website. And if you arent familiar, getting your car added is "approved" by porsche, not "submit anything". I don't have a taycan, but I guess that's the only thing available for "tips and tricks" so far. Seems lacking in functionality for now, but overall flow is nice. It's a nice start and will keep for updates. I wouldn't be surprised if pfs is denied, due to security required (like banks). Hopefully less gossip?
26 people found this review helpful
Porsche Cars North America, Inc.
January 26, 2022
Dear etrusca rs, Thank you for your feedback! We are continuously making improvements to our app thanks to feedback like yours and are happy to share that we have additional features that will be incorporated in the near future. Thank you. Best regards, Your Customer Experience Contact Center
Angelica Medina
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Jul 12th update to comment: I have sent two emails to customer support and have not received a response back. I haven't been able to connect to my PCM since the last app update in June. Remote Access Authorization will not work. I've tried the app as well as the website and nothing works. Please help. I've paid for three different PCM subscriptions and can't even use them. It's only happened since the most recent update and didn't have this issue before.
30 people found this review helpful
Porsche Cars North America, Inc.
July 6, 2022
Dear Angelica Medina,
We sincerely apologize for the issues you experienced with our app. The icons of the functions in the app are always visible, but the respective function can only be used with an active vehicle connection. In case you experience any issues, please contact customersupport@porsche.com.
Your Customer Experience Contact Center