SiteBuddy™ by Reconomy

Reconomy (UK) Limited

About this app

SiteBuddy™ is an online ordering platform that has been created by Reconomy to help reduce skip hire administration for our numerous clients. At the touch of a button, SiteBuddy allows you to:

• Exchange a loaded skip or roll-on, roll-off (RoRo) container
• Order additional quantities of your sited skips and RoRo containers
• Off-hire a skip or RoRo container that is no longer required.

Created specifically for housebuilding and commercial construction site personnel and procurement teams, SiteBuddy enables you to react immediately to any on-site waste management issues, as they develop. If you identify a need for an urgent skip exchange, or require additional skips or RoRo containers, you can place an order there and then through the app, without having to phone in and speak with one of our customer service operatives.

What’s more, if you have responsibility for multiple sites or projects, your bespoke SiteBuddy interface will allow you to pre-select whichever location requires servicing.

Some of the many benefits of using SiteBuddy include:

Swift online ordering:
From logging in to SiteBuddy through to confirming your order, the whole process typically takes less than 60 seconds to complete. This offers you a significantly faster alternative to placing an order over the phone.

Review upcoming orders:
SiteBuddy allows you to review all scheduled exchanges, sitings or off-hires placed during the previous seven days. This is particularly beneficial if there are multiple SiteBuddy users operating on the same construction site, meaning you can ensure you’re not doubling-up on orders.

Order history:
SiteBuddy will hold details of all fulfilled services placed through the app for seven days. After this time, they will remain available for you to view via the Reconomy Portal, our online reporting platform.

Credit limit:
We appreciate how important it is that you don’t overspend on your waste management services. SiteBuddy’s built-in credit limit will help to keep you on budget. This feature is also useful if you are responsible for budgeting but need to delegate skip or RoRo container ordering to another member of your team.

Out of hours:
Orders can be placed on SiteBuddy up until midnight every day. If you are working on a project that operates outside of typical business hours, this can save you the hassle of having to remember to phone your order through the following morning.

Customer support:
Having a problem with a skip or RoRo container that you’ve ordered? Raise a service log through SiteBuddy and one of our experienced Account Coordinators will call you back in under an hour to discuss any issues you are experiencing (subject to office opening hours).