RIDGID Link

Name: RIDGID Link
Availability: InStock
Rating: 3.6823530197143555 (132 reviews)
Author: RIDGID Software Solutions

RIDGID Software Solutions

3.7

132 reviews

10K+

Downloads

Everyone

About this app

Introducing the new RIDGID® Link, the mobile platform that connects with RIDGID® tools equipped with Bluetooth® technology. The connected tool lineup keeps growing, giving you access to real-time data and insights right from your phone or tablet.

Don’t have a smart tool yet? No problem—you can still use the app to access manuals, instructional videos, and locate the nearest service centers for all RIDGID® products.

Sign up today to start working faster—and smarter.

Updated on

Dec 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.7

130 reviews

U T

May 27, 2021

Seems like this app is used to spy on us. Why else would it require location information even when the app is not in use? - Thanks to Rigid's response, I have changed from 1 to 5 stars. No chance I will miss place a $2,000 and my most beloved tool. I've done 256 crimps in my first job, and not a single leak. Unbelievable!

11 people found this review helpful

RIDGID Software Solutions

May 27, 2021

Dear Steve, thank you for your review. The reason for using the location in the background is to track your nearby tools and provide information on where the tools were last seen. You can disable this permission at any time from the Settings screen of the app using the gear icon in the top right corner. Best regards, RIDGID Software Solutions Team.

sir yowdy

December 24, 2023

I got a new job site radio for Christmas! I have had many, many Ridgid tools through the years. Since registering online for is a pain, I never set up an account with Ridgid. Why would I? To get a waranteed tool fixed? When my tool fails, they just me "It's lifetime is over". That's not a lifetime guarantee. It's a joke! That said, Ridgid competes well with other brands whose policy is the same. Now, I have to create an account to use my radio with Bluetooth? Stupid!

6 people found this review helpful

Brad Parmenter

July 28, 2021

This app connected to my tool fine and told me that I have 99 cycles on it but the tool has a solid yellow lock light. Is the somewhere on the app that will read the code and tell me why the tool quit working? I would immediately give you 5 stars for that.

4 people found this review helpful