Service Fusion

Service Fusion (FSM Technologies)

About this app

All-In-One Field Service Management Software. No per-user fees. No contracts.

Your customers demand fast, accurate service. Streamline your operations to ensure you deliver it.

- View your daily schedule
- Update statuses of jobs & estimates
- Create new new jobs & estimates
- View customer details
- Inventory stock levels in multiple warehouses/vans/trucks
- Send "on the way" text and voice reminders
+ much more

Manage your field service business better so you have more time to focus on what matters most: your customers.

Ratings and reviews

This app has almost caused me to break my phone several times. If you lose service you will definitely lose all of your work. And if you have 3 bars there's about a 10 percent chance it will disappear when you hit save. Also, I don't think the developer has any idea what a field service technician does. The app is laid out in a terribly awkward way.

This app is a hindrance to hood efficient work. It has so many issues I can't list them here. Just to name a few- low operating speed (on a brand new s24+), unreliable saving(type out an entire diagnostic or completion notes for them to not upload), that goes double for the pictures, it absolutely eats battery, and it can't be used AT ALL if you don't have service. Let's not forget the pro version price tag. This app is a problem not a solution.

Myself and my team (14) have been using this app for at least 5 years. It has one glaring downfall. Since it is a web based app if you dont have a good internet connection time entries, and info uploads often do not register. It has gotten worse since 5g came to our area. We use paper logs for backup. If a phone based app is not developed, we will be looking at other options.

What’s new

Bug fixes: en-US