SharkClean

SharkNinja

About this app

Unlock powerful cleaning performance and clean your home from anywhere in the world with the SharkClean app!

The SharkClean app is the hub for customizing your robot’s settings.

Get the most from your Shark by scheduling cleans, creating a map of your home that you can customize and edit, clean by specific rooms or areas immediately*, and more — all in the app.

Plus, quickly access troubleshooting tips and FAQs, get notifications, and see detailed Cleaning Reports* with the SharkClean app.
*varies by model.

1. SCHEDULE CLEANINGS (All Models)
● Schedule your Shark to run when it’s convenient for you.
● Easily adjust the days and times your robot cleans your home.
2. VOICE CONTROLS WITH AMAZON ALEXA & GOOGLE HOME (All models)
● Use voice commands to control your Shark.
● Compatible with Google Assistant** and Alexa*** enabled devices.
3. ENABLE RECHARGE & RESUME (1000 & 2000 models)
● Get even better cleaning coverage with Recharge & Resume.
● With recharge and resume, your robot returns to the base, recharges, and can pick up where it left off.
4. CLEAN SPECIFIC ROOMS OR ZONES (1000 & 2000 models)
● Once your robot generates a map of your home, you can create rooms and high-traffic zones.
● Customize cleaning by immediately sending your robot to clean specific rooms and zones from the SharkClean app.
5. SWITCH TO VACMOP™ MODE (RV2000WD model)
● Vacuum and mop your floors at the same time with VacMop ™ mode.
● Your robot skillfully avoids carpets while scrubbing your floor 100 times per minute.

Requirements:
● Shark® Connected Robotic Vacuum (Models Supported: 700, 800, 900, 1000, and 2000)
● Wi-Fi with 2.4GHz band support

For U.S. support, visit sharkclean.com for additional information or to contact support.
For E.U. support, visit sharkclean.eu for additional information or to contact support.

**Google is a trademark of Google LLC
***Amazon, Alexa, and all related logos are trademarks of Amazon.com or its affiliates.

Ratings and reviews

so right from the get go, the app wont let me register, its very laggy and is clunky to use. I got the Matrix Plus and so far the first time trying to use its gotten stuck 3 times, and it doesn't return to base automatically when low battery. ive had to pick it up and put it on the charging dock twice now because it just runs out of battery in the middle of a room. not very impressive as it seems the basic features id expect in a "smart" vacuume are not there. ill be returning it.

App Sucks. The app is consistently buggy, and now I can't send the robot to a specific spot because of whatever lacks in communication between the machine and the app. I have had to uninstall and reinstall the app several times. At this point, I'll just spend the money on a better one. Also, there is no option to make that there are no carpets in the home, so I get pop-ups every time I open the app.

The app is garbage. It won't connect to my wifi. My password is correct, I've rebooted several times, everything else connects fine. Half the time the vacuum doesn't even clean the whole map, and it won't even go when scheduled. I'm so beyond frustrated because I paid money for something to help me keep my place cleaner, but I often just need to manually vacuum myself which makes this purchase worthless.