SimplePractice Client Portal

SimplePractice

About this app

If you’re receiving services for behavioral health, counseling, speech pathology, occupational therapy, physical therapy, or any other wellness service by a practitioner who uses SimplePractice, this app is for you! The SimplePractice Client Portal Android app empowers you to manage care for you or your loved ones from one secure place. Stay connected with your practitioner between appointments from the convenience of your phone. Your personal information is kept private, yet easily accessible for your convenience.

Simplify how you access care with features like:
• Passwordless login – Securely log into your Client Portal without the hassle of a username or password by setting up a passcode or turn on biometrics (if enabled on your Android device)
• Personalized notifications – Get push notifications sent right to your phone regarding any new messages, invoices, or documents that have been sent to you by your practitioner.
• Secure messaging – Message your practitioner directly from your phone knowing that all communication is secure and private.
• Upcoming appointments and requests – View all your upcoming appointments, and request a new appointment with your practitioner directly from the app.
• Digital payments – Add new payment methods to pay your bills including HSA and FSA cards. You can even pay directly from the app.
• Digital paperwork – Complete documents and questionnaires related to care on your own time.
• Telehealth – Join virtual appointments with your practitioner directly from the app, so you never have to find a link buried in your inbox again.
• Profile switching – Quickly toggle between any Client Portal you’re managing—whether you’re seeing different providers who use SimplePractice for practice management or are managing care for multiple individuals.

To access the SimplePractice Client Portal Android app, you must be invited to use the SimplePractice Client Portal by your practitioner. When you first log into the app, the email you provided to your practitioner will be used to authenticate your Client Portal access. After you’ve signed up, turn on biometrics or a four-digit passcode for hassle-free login. Please note: what you can see and do within the SimplePractice Client Portal app may vary, and is limited to the specific features your practitioner has enabled for your profile.

Are you currently looking for therapy services? To find a behavioral health therapist that uses SimplePractice near you, visit www.meetmonarch.com.

Ratings and reviews

Pros: (1) It is easy to log into the account and can be done through email verification (similar to what Craigslist does) which is convenient. (2) The layout is simple, straight forward, and easy to use. (3) The chat feature works well and is convenient. Cons: (1) Video appointments have never worked on either my phone or tablet. Every time I try to use the video call, the app crashes and cancels the video call, which is frustrating. Appointments with my provider were derailed because of this.

Started using the app in September and it was working very well for me--completed paperwork in the app, paid invoices in the app, could see availability to schedule appointments without calling the office, could message the therapists in the app. The first week of December, my phone updated to Android 15. Now messaging is nigh impossible! Edit: Recent update fixed the messaging problem.

Update: App no longer supports messaging which is all I needed. Old review: App makes me log in entirely too often, allows only a relatively insecure form of 2FA, and it doesn't even remember my email address requiring me to enter it every time I want to log in. Luminello had a lot of problems, but it was better than SimplePractice.

What’s new

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience. This new version includes critical library updates required for video appointments. For seamless access to video appointments, we recommend updating to this version.