
Shelby Frazier
App is Inconsistent; it will randomly not allow me access to my clients, sharing the message "You no longer have access to this client." Sometimes it happens with updates (such as today I believe). But sometimes it happens randomly. As a provider, it can be a barrier to performing care or executing client needs in a timely manor.
1 person found this review helpful

Elliott Lugo
Every time the app updates it won't let me access clients, giving me a "You No Longer Have Access to This Client, Please Contact Your Admin" message. The owner of my group practice can't figure out what's going on, because she never changed any of the settings. Signing out of the app, clearing out the cache, uninstalling & reinstalling the app, nothing seems to work for long. Please fix your app.
1 person found this review helpful

Thomas Buchanan
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We need to be able to read intake questionnaires and progress notes in the android app! Most of the app experience is fine when it's not glitching, but if I need to look at a questionnaire or previous note I have to log in to the website version which is pretty inconvenient. Telehealth component is wildly inconsistent.
1 person found this review helpful