Nina mihaela Saotome
This has the right idea, but fails in actually doing just about anything. The app always freezes, I can't even use the virtual visits because it'll freeze and crash. The care team also doesn't really know alot and they just give you a very vague answer, saying anything pertains to the specific plan you have and that's about it. They need to fix the app stat
8 people found this review helpful
This app used to work very well. Now it's horrible. And the help team at oscar never really has any idea how to fix it. The app is constantly getting disconnected from Google Fit, even tho Google Fit says that Oscar is connected to it. My steps are hardly ever recorded. It's really irritating. I've lost count of how many times I've uninstalled and reinstalled this app. So annoying.
19 people found this review helpful
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Some parts of the app are very useful, but I can't help but be irritated by how glitchy it is overall. Every time one bug gets fixed, a new one pops up almost immediately. The latest one is that step tracking hasn't worked in months. It's hard to advertise that as a "perk" when you can't physically get it. I've even uninstalled the app just to see if a clean install fixed the problem. But no, nothing. It just won't sync my steps.
54 people found this review helpful
August 24, 2021
Hi, we apologize for the inconvenience. The Google Fit issue should be resolved with the fix being in our Android app version 5.18.0 or later. If you are still seeing issues syncing steps our Concierge team can help with your rewards.