the app crashes when trying to schedule telehealth messages. it gets to the same point every time and the I get thrown to the homescreen. The insurance isn't great and their online interface is confusing and frustrating at best.. and will prevent you from getting care at worst, which is where I'm at now. Save yourself and don't go with Oscar
2 people found this review helpful
We’re very sorry about this experience. Please send us an email at firstname.lastname@example.org with a brief description of your issue, and we can assist you. Any information sent through email is inherently insecure. If you send Protected Health Information (PHI) and/or Personal Identifiable Information (PII) through email, you do so at your own risk.
Nina mihaela Saotome
This has the right idea, but fails in actually doing just about anything. The app always freezes, I can't even use the virtual visits because it'll freeze and crash. The care team also doesn't really know alot and they just give you a very vague answer, saying anything pertains to the specific plan you have and that's about it. They need to fix the app stat
12 people found this review helpful
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Some parts of the app are very useful, but I can't help but be irritated by how glitchy it is overall. Every time one bug gets fixed, a new one pops up almost immediately. The latest one is that step tracking hasn't worked in months. It's hard to advertise that as a "perk" when you can't physically get it. I've even uninstalled the app just to see if a clean install fixed the problem. But no, nothing. It just won't sync my steps.
56 people found this review helpful
August 24, 2021
Hi, we apologize for the inconvenience. The Google Fit issue should be resolved with the fix being in our Android app version 5.18.0 or later. If you are still seeing issues syncing steps our Concierge team can help with your rewards.