Citytouch

City Bank PLC

About this app

City Bank is one of the first private commercial banks in Bangladesh. It started the journey bank in 1983 and never looked back. Citytouch - Digital Banking Service from City Bank offers the simplest way of doing banking from anywhere round the clock. It offers most of the privileges and conveniences of branch banking on your fingertips. Citytouch supports both English and Bangla language. Use Citytouch ID and Password to login or instantly register just clicking the ‘Sign Up’ option in the app or web.

Download from Google Play or Apple app store only. Do not use any other websites for downloading this application. You can also access Citytouch through web https://www.citytouch.com.bd/

The features are:

My Accounts
 Detailed account information (Transaction / Deposit / Loan / Term Deposit etc.)
 Tag account
 Statement view
 Download account statement

General Banking
 Open Fixed Deposit
 Open Deposit Pension Scheme
 Request for Pay Order
 Positive Pay Instruction
 Cheque Book Request
 Cheque Stop request
 Interest Rate Inquiry
 Schedule of Charges
 Product and Service details
 Customer Details
 Citytouch transaction details and transfer history

Transfers
 Fund transfer to any bank account within the country (BEFTN/ RTGS / NPSB)
 Card less cash withdrawal by Cash by Code
 Citypay QR Code service
 Email fund transfer
 Schedule transactions

Manage Cards
 Fund transfer from unused card limit
 Any City Bank credit card bill payment
 Statement details
 Card activation / PIN Change / Block
 Tag credit card
 Transaction history

Bill / Merchant Payments
 Mobile top-up
 Top-up of bKash wallet
 VISA Instant transfer
 Utility bill payment
 Internet bill payment
 Club bill payment
 Tuition fee payment
 Mobile bill payment
 Movie ticket purchase
 Insurance premium payment
 Visa fee payment
 Payment history

Online Transaction
 Domestic Airlines
 Book, Jewelry, Electronics and many more.

Other Pre-login features
 Registration for New Users
 Forget user id or password
 ATM and Branch List
 Contact to Call Center

All you need:
 An active account with debit card with City Bank or a credit card
 A smartphone with Android operating system (android version 4.1 or above).
 Internet connectivity through Mobile Data / Wi-Fi.

For feedback & suggestions, please call us at 16234

Visit https://www.thecitybank.com/citytouch for more details.

Ratings and reviews

The app is good to use. But recently I am experiencing some issue with beneficiary transfer like when I try to transfer money to my Nagad, it says no records found. Then I need to delete the beneficiary and add it again. Even this is not working properly today. Everytime I'm trying to add my mobile wallet it is showing "No records found" again and again. To much irritating for an emergency situation. Please resolve this. Thanks.

Update: September 27,2022 So many bugs!! After the last update the user experience went from ok to horrible!! reduced the font size, wasted so much space, bug in remark, takes more click to transfer to a beneficiary, made summary confusing and more. I think the developers don't use this app. They are just happy to play around messing things up. Updated on April 6,2022 The App crashed, can't open. Android is showing message that the app has a bug and crashing. Very disappointed.

The new update has some issues. For example, after making a transaction, I used to take a screenshot and send it to the receiver, but now the receipt page has too much spaces and all the information is spread out. It was much better before, with all the information in one screen. Also the receipt page shows the account number, not the beneficiary name. This is another issue. The same goes for the fund transfer email. No beneficiary name is shown, which makes it difficult to search for it.

What's new

💸 Upgraded features of Binimoy fund transfer service
💳 Updated card activation journey to ensure more secured experience
🛠️ Resolved some stability and performance issues to ensure faster and more reliable service