TUI | Book Holidays and Travel

TUI Group

About this app

Booking & managing your air travel, holidays, flights & hotels has never been easier than it is now with TUI.

We go above and beyond your average travel agency. With TUI, you can discover hotels, flights & holidays in locations all over the world. Whether you want to see Niagara Falls, travel to Tenerife, or simply have a staycation, TUIs got you covered. Stay updated with real-time flight tracking, weather forecasts, and a holiday countdown. If you love holidays as much as we do, TUI is the go-to app to book hotels, manage flight bookings & plan your holiday.

TUI puts your holiday expert in your hands. Love holidays? You can browse our full collection of hotels and flights with tailored holiday trip planning and heaps of destination info. You can keep up to date with your holiday with a holiday countdown, resort weather forecasts and a flight tracker, too. Plus, you’ve got access to our full range of TUI experiences – from island-hopping days out to walking tours around ancient cities. And, you’ve got direct contact with us whilst you’re on holiday – the chat feature is available around the clock, 365 days a year.

Enjoy direct 24/7 support through our chat feature, so you can stay up to date with anything related to your flights or hotel while you travel.

Key Features:

✈️Browse & Book: Explore and book hotels and accommodations, flights, and experiences. Filter and save your favourites. You can even add your flight or hotel booking to the app using your unique booking reference.
🏝️Stay Updated: Holiday countdown, weather forecasts, and flight status.
🏝️Unique Experiences: Search and book TUI experiences directly from TUI.
🛎️24/7 Support: Contact our team anytime via chat.

Extras:✈️Travel Checklist: Ensure you’re ready with our packing and travel tips before you travel.
✈️Digital Boarding Passes: Download and store passes for most flights.
✈️Transfer Information: Track your coach and get return transfer details.
✈️Select Your Seat: Upgrade your flight with Premium Seating.
✈️Order Travel Money: Make sure you are ready with the right currency for your trip.
✈️Airport & Hotel Parking: Book parking ahead of time so you don’t have to worry about your car.

Note: Some holidays like Marella Cruises and Crystal Ski are not available in the app.

Ratings and reviews

the app is completely useless. I can't pick the right country to set it up. the chat function is miserable and doesn't really help. you keep getting tossed from agent to agent, no case number or anything. they keep asking for me to confirm everything is ok/done although we have on-going stuff. furthermore it would not let me add my booking to the app on a 2nd device. the agent let's you know you can file complaints but they never actually processed. there's more but that's all I can fit in.

Useless, utter rubbish. Impossible to do anything. I was trying to cancel coach transfer as we are getting a taxi instead. Should be easy - just press the option to cancel transfer, but it just says unable to connect, try later or oops something went wrong. Tried ringing instead but after pressing numerous options I was held on hold and then the line went dead. Dreadful customer service, won’t use TUI again.

Horrible app that doesn't function well and the chat feature is worthless. Says online check-in is complete for both of us but boarding pass available for only one. Tried to queue for customer service and got booted. You go round in circles trying to find what you're looking for. Hate it so not sure where they're rated over 4 stars.

What's new

Various bug fixes and performance improvements to make your TUI app experience even better.