
Alexander Yereschenko
- Flag inappropriate
- Show review history
Quite buggy app: the pedometer doesn't work until synced from the watch first and if not opened daily the statistics lost ; if the watch is updated, the daily steps count zeroed; it's impossible to raise any support question from the app; there is no connected Wi-Fi networks list, except the available networks at the Add Wi-Fi step. the app uses mobile network for audio call to watch despite the internet connection available. good point: the app works, shows the watch location quite precisely.

Milenko J
- Flag inappropriate
- Show review history
Edit: not one of, IT'S WORST APP EVER. Share photo, choose album and not showing photos from last 20 days!!! One of worst app ever. Watch also. For some contacts can make phone calls, some not. Can't delete contact added by shaking, etc....
1 person found this review helpful
tclconnecthk
November 10, 2025
Dear user, thank you very much for your feedback. We apologize for any inconvenience this may cause. We will consider your suggestions and user experience as important considerations for optimizing future versions.If necessary, you can contact the hotline center. The hotline number can be found on the TCL official website or the TCL Connect app.

MB Shimano
The app urgently needs an option to delete reminders. I created a daily reminder through the TCL smartwatch app, but there is no way to remove or cancel it anymore. This is a serious bug that needs to be fixed as soon as possible.
tclconnecthk
June 10, 2026
Dear user, thank you for your suggestions and feedback. We will take your suggestions and user experience as an important reference to optimize future versions.