Navan

Navan, Inc

About this app

Navan is on a mission to make travel and expense easy. Experience the all-in-one platform that saves you time and money.

Make trip changes in seconds
• Easily make changes or cancel your trip. If you need to talk to someone, the support team at Navan is always available.

Find your travel itinerary
• Navan organizes all of your trip plans in one comprehensive itinerary so you’re not scrambling to find bookings or receipts, even when you’re offline.

Hit your hotel and airline loyalty milestones
• Earn points on your preferred hotel and airline loyalty programs, whether on work or personal trips.

Earn rewards when you travel
• Navan Rewards gives back when budget-friendly options are booked for work. Redeem rewards for gift cards, personal travel, or business travel upgrades.

Expenses on auto-pilot
• Navan corporate cards automatically capture and categorize transaction details so there’s no need to submit most expense reports.

Manage and track expenses in one place
• Easily submit out-of-pocket expenses for reimbursement and track expenses as they happen in real time.

Not using Navan for work travel or expenses? Visit www.navan.com and find out how you and your company can get on board with the #1 travel & expense management solution according to G2’s Winter 2022 grids.

Ratings and reviews

This is the best and most beautiful reimbursement product ever created. I used to hate doing reimbursement which led to me not doing it and missing the deadline. so I was actually losing out on money because previous products were so terrible. It's the complete opposite with navan. since it is so easy to do reimbursement, I do it immediately, which means I don't lose money, and I don't have to block off an hour at the end of a trip to do all of my reimbursements

It is difficult, if not impossible to schedule efficient travel on this app. Especially if you need to travel on a mulit-leg trip. Then it gets worse. If anything goes wrong on your trip there is no support. Then it gets even worse when you need to deal with their expense reporting. I have open tickets that they cannot resolve after having contacted them multiple times. A charge was made to my expense card and then reversed. Their system and their customer service bots cannot deal with this.

I hate this app, and market place. Of 6 trips over 5 months, I have been stranded twice at airports. Searching for anything on the app is impossible, filtering works when it wants too. The trip actions portal doesn't notify you if a flight is canceled, the airlines get their 888-number and not yours, so there's no way to get notified. No quick way to talk to an agent, you have to go through "Cati", agents promise to call with updates and don't. I would rather drive 900 mi than trust 'em

What’s new

• Added dark mode support for payment cards because your eyes deserve better
• Fixed some behind-the-scenes encryption issues that were causing mysterious errors
• Improved trip proposal banners to make your travel planning slightly less painful
• Enhanced HR fields on expense reports because compliance never sleeps
• Updated hotel itinerary design to look less like it's from 2010
• Various performance improvements and bug fixes to keep things running smoothly