TXU Energy

TXU Energy Retail Company LLC

About this app

The TXU Energy app gives you faster and easier access to your account. Sign in with Touch/Face ID, pay your bill in a snap, keep tabs on your usage and more.

Do you have TXU Energy at home but don’t have a MyAccount? Create one today at txu.com/create. Questions? We’re here for you 24/7 at 1-800-818-6132. For more about the app, visit http://www.txu.com/mobileapp. For our Privacy Policy, visit txu.com/privacy.

Ratings and reviews

I can never log in to this app. I've triple checked that my username and email are correct. Every time for over a month and a half now it just says "Something went wrong on our end. Try again later." And the actual website is equally useless because the Communication Preferences link goes to a dead page that just says "Looking for something?" I JUST WANT TO STOP THESE STUPID WEEKLY EMAILS!!!!!

The last "bug fixed" cause the app to repeatedly crash. Every time you get to where you log in an error message pops up station that the txu app is not responding giving you the option to close the app or wait. Once you select wait it appears over and over. I literally clicked wait over 20 times just to be able to pay my bill only to have to deal with it popping up again as soon as it went away. I've tried being on WiFi, mobile data, even uninstalling & reinstalling it. Still having this problem

App loads faster than it used to. I like the fingerprint login feature. It still seems to have loads of bugs. Beyond this not really much good can be said. Tapping on 12 month history does nothing for example . The detailed info seems only to show half of the text, so hard to figure out what it is supposed to be. Not accurate at all, seems to only be a wild guess as to where you are billing and usage wise at anytime. The old app was more interactive than this one.