My WE

Telecom Egypt

About this app

Enjoy a personalized digital experience through managing your account with the all new Mobile App

You can manage your mobile & home internet accounts, complete all your transactions online whenever you want and wherever you are, from charging your balance, paying your bill and paying for others to submitting a request or a complaint, managing your services and more.

With our frequent updates and new features you'll always Stay Ahead!

Ratings and reviews

It doesn't show the prices incl.uding VAT, which makes it so confusing when recharging the balance. It doesn't show the consumption on the home screen by default, I have to swipe to see the consumption. The highest amount to recharge is 200, and I have to pay 210 per month, so I have to recharge twice to pay the bill! It doesn't save the credit card information, so I have to re-enter the information twice every time I want to pay the bill.

You must log in every time you use it or be forced to put in your biometrics because it's incapable of saving your un and pw. you can't easily find how to pay for the phone and you might need to log out of the internet account, you can't pay for multiple accounts. you need the main account to verify you just for logging in. it's simply a bad app that needs to be updated monthly even though it remains the same.

the app is like a way for the company to only collect money, the usage info is vague and unreasonable (hight data usage) and when you contact the customer service about it they say that is your usage and that is what the system says, and even when there is no one to use the internet the system deducts a couple of gigabytes from my subscription plan even if not used, the my quota ends at the beginning of the month and this never happened before ( has been happening the last couple of months only)

What’s new

• Get your new mobile line from WE.
• Performance enhancements.
• Security updates.