
Danielle Williams
I like the idea of this app and it could be alot better if it loaded faster. When you open the app, it seems to take a minute or so for it to fully load & let you snap a picture. Also, here lately when I go to take a picture of a receipt, The flash doesn't go off when I take a picture, & sometimes the pictures of a long receipt, the 1st part turns sideways. I let it go to be submitted, & they denied it. I was told not readable. It's like, the app works when it wants to or it's just misbehaving.
30 people found this review helpful
The U Group & Co
September 21, 2024
Hi Danielle! Thanks for the feedback! We apologize for the slow loading and photo issues. To improve your experience, our support team can help! Contact them at hello@receiptjar.com and they'll troubleshoot these issues for you.

Jeffrey Hoffman
The last "reward", it's not really a reward as your exchanging valuable data about your spending behavior. I chose a prepaid debit card for the most recent payout. It's not really a legitimate Visa/Mastercard debit card. It is from a company called Tremendous. You can only use the card online and for purchases equal or less than the amount of the debit card. A real debit card would subtract the entire amount and allow you to pay the rest of the balance with another payment source.
30 people found this review helpful
The U Group & Co
March 12, 2025
Hi Jeffrey! Thank you for your feedback! We strive to offer a variety of reward options, including prepaid cards through our partner, Tremendous. If you have questions or need assistance using your reward, feel free to reach out to us at hello@receiptjar.com—our team is here to help!

Heidi Jo
I haven't been using it for very long. only scanned about 5 receipts. With that being said, it was super easy. No hoops to jump through to accomplish the goal at hand. Simple and easy. However, I went to scan a receipt tonight and the app said "checking for updates" and is stuck there. I'm not sure what happened or how to fix it but here we are....stuck! I can't say about cashing out as I haven't done so yet. If someone can tell me how to get unstuck please do.
The U Group & Co
August 27, 2025
Hi Heidi! Thank you for your feedback and for sharing your experience. We’re glad to hear you find the app simple and easy to use. Regarding the issue with being stuck on “checking for updates,” please reach out to us at hello@receiptjar.com so we can assist you further.