Zmodo

Zmodo Support

In-app purchases

About this app

Welcome to the Zmodo family!
With this app, you have more control of all your award-winning Zmodo connected home products in one easy-to-use location.

Available features include:
- 24/7 live view from anywhere
- Optional intelligent cloud recording subscription
- Playback features for stored videos
- Rich notifications – Quickly see a thumbnail of the motion that was captured
- Custom camera groups (split-screen live view)
- Events page for organized playback
- 30 minute video clip download (subscription required)
- Simple and intuitive app design

Cloud Service Subscription Services
We offer two types of Cloud Service*
●Premium Cloud $4.99/month ($49.99/year)
●Platinum Cloud $9.99/month ($99.99/ year)
*Prices displayed are for one device, the package price depends on the quantity of devices.
24 hours before the subscription service expires, the system will automatically renew and deduct the corresponding fees according to the plan type.
If you need to unsubscribe, please do so at least 24 hours before renewal date in the "Account Settings".
From its inception in 2009, Zmodo has built a strong reputation for delivering high-quality video products and excellent customer service worldwide with nearly 8 million products sold. With manufacturing facilities in Shenzhen and Jiangsu, research and development facilities in Shenzhen, logistics and customer support in Champaign, IL, and an innovation lab in Silicon Valley, CA, Zmodo is one of the few smart home companies that own their hardware and user experience end-to-end. For more information, please visit www.zmodo.com.

Ratings and reviews

It's never been great but now it's worse. you can never count on actually catching anything important, unless you pay the ridiculous per-camera fee and even then it's questionable. The cameras only work when they want to. even when you're trying to view live & they take forever to load when you need them most. In the last week or so you can't even get the previews to show up in the notification probably 90+ % of the time. Such a poor experience with Zmodo that's only gotten worse over time.

"Establishing Secure Connection" followed by "Connection Timed Out" for live view. However, I can still see events on the app meaning it is connected to the camera. The only way to get live view to work is to manually reboot the camera which defeats the purpose of a wireless camera. I have two other WiFi cameras of different brands and those connect just fine.

Ever since the last few updates can't go pack and watch my motion detections on the video even with the Platinum plan. click on it and the time jumps clear totally different time like 8 in the morning verse 11 at night. I can't play back any recording because it just goes right back to the time in the morning.used to really like the app but now it's kind of worthless because I can't go back and watch my videos when I've been alerted. used to be great now it's wothless and can't use it anymore

What’s new

1.Zmodo 7.0 update
2.Add Vault Feature
3.Fix some bugs