Zoho SalesIQ - Live Chat App

Zoho Corporation

About this app

Join 100,000+ livechat app users who're already using Zoho SalesIQ to convert their website visitors and mobile app visitors into happy paying customers.

Zoho SalesIQ is an unique live chat software with website visitor tracking, app visitor tracking, lead scoring and analytics all rolled into one for growing businesses. We've built it to maximize the ROI on your content, SEO, Adwords, and email marketing efforts.

Key Features:

1) Track your website/app visitors and know how they are interacting with your content in real time.

2) Improve your sales and customer support with live chat that's easily configurable in your website and mobile app too.

3) Win the attention of your app visitors with proactive mobile live chat.

4) Trigger automated invitations to chat online in real time with prospects.

5) Collect feedback after a website live chat session to enhance the quality of interaction with your visitors. The same is possible for app live chat sessions too.

6) Engage a wider audience with real-time live chat translation, available for 25+ languages with this live support software.

7) Identify, track and capture the list of all your live chat website visitors and app visitors.

8) Use lead scoring to categorize your website/app visitors on the likelihood of their purchasing intent.

9) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as easy as doing a copy-paste of a code-snippet to your website.

10) A super friendly customer support team available to answer all your queries via live chat, phone or email.

Ratings and reviews

Edit: about 12 hours later and suddenly I'm getting ALL the notifications... Must take time to become active. Notifications do not work... Which is kind of the entire point of it, to make sure you don't miss contacts... Followed all suggested steps from help docs... (basically just 'make sure battery isn't optimized and verify notifications are enabled.')... Not really good out of the box operation on a Pixel 5. The web interface is much more intuitive... Supposed to be the other way around!

App is good but it lacks few things. You cannot send a voice message (there is no option for it in the app). Whenever it is required to send a voice message, you have to open the account using phone browser. Secondly, since you can't send voice message, you try to call the user instead, it always says that the user is using a browser which doesn't support voice calling but when user initiate call from his end it works fone which his browser is good enough.

I have a peculiar problem on the app. It used to notify me of incoming chats thru full screen notification, sound and vibration. Off late, all the three types of notification has stopped. I have Re installed the app many times but result is same. Since it does not make a sound or vibrate, I miss most of the chats. What can be the problem when I have made no changes in the settings? Other than this issue, it is a great app

What's new

Miscellaneous bug fixes and performance improvements.