Housecall Pro: Field Service

Codefied Inc.

About this app

Housecall Pro is the top rated field service management platform built to help run & grow your home services business from anywhere. Trusted by over 200,000 field service professionals, including HVAC, plumbing, electrical, handyman, lawn care, home cleaning, construction, general contractors, and other service pros, Housecall Pro empowers you to streamline operations, enhance customer satisfaction, and boost revenue. Spend less time on paperwork and more time growing your business with our all-in-one field service software, simplifying scheduling, dispatching, invoicing, quotes, estimates, payments, and more.


Scheduling and Dispatching: Easily manage your calendar, get the right techs to the right jobs on time, and keep customers updated
• Edit your schedule from your phone while in the field using our intuitive calendar
Easily manage and schedule appointments with a drag & drop calendar for HVAC, plumbing, handyman, lawn, cleaning, or construction services
• Set recurring jobs, assign teams, & schedule arrival windows
• Send jobs straight to your field techs pros’ calendars
• Update techs with automatic phone notifications
• Improve communication with in-app messaging
• Attach notes & photos while out in the field

Customer Communication: Reduce no-shows & keep customers coming back with easy booking, automated reminders, & follow-ups
• Deliver a 5-star experience
• Send status updates & on-my-way texts to customers
• Automatically send text and email reminders, confirmations, & thank-you emails
• Request reviews from your best customers
• Deliver automated postcards right to customers’ doorsteps

Online Booking: Jobs go straight to your calendar—no extra steps, no back-and-forth
• Allow customers to book HVAC, plumbing, cleaning, lawn, or utility services online through your website, Yelp, or Facebook
• Customers can directly book your available time slots
• Complete an average of 63% more jobs with our online booking software in your first year

Estimates & Invoices: Job estimating software built for your business. Instant invoices, faster payments
• Create, update, & send invoices & estimates from your computer or phone
• Automatically email estimates, invoices, & receipts
• Customize line items & add services during the job

Payment: Collect payments, manage cash flow, & get paid faster
• Accept cash, checks, & debit/credit
• Process credit cards quickly through the app
• Send text invoices & let your customers pay via phone
• Directly deposit funds into your bank account
• Close bigger jobs with consumer financing

GPS Time Tracking: Stay organized and keep your team accountable with real-time tracking
• See when your team’s at the job site & avoid miscommunications
• Track techs’ locations & schedule them to the closest job

QuickBooks Online Integration: Get real-time numbers.
• Import job history, customers, & price list
• Reconcile payments & invoices
• Instantly sync job data into QBO

Advanced Reporting: Hit your goals faster with Business Insights
• Track key data points with customizable reporting widgets
• Drive business insights & optimize marketing

Admin & Security
• Automatically sync data to your secure cloud
• Allow admins to track job status from the office
• Set employee permissions
• Export customer data & job information at any time

Housecall Pro has powered up! Want to learn how our new powerful features can help grow your home service business? Call us today at 858-842-5746!

Housecall Pro Awards
#1 Top PerformerField Service Management Solution by Capterra
Top Category Leader for a Field Service Management App by GetApp (3 years in a row)
Rated Excellent on Trust Pilot for business services

Subscribe today and utilize all of our powerful tools:
• Manage your field service techs
• Invoicing
• Job Tracking
Basic — $59/month — 1 user
Premier — $169/month — up to 5 users
MAX — $299/month — up to 8 users


Privacy policy: https://housecallpro.com/privacy
Terms of use: https://housecallpro.com/terms

Ratings and reviews

It's stable and fast, which is great. But the interface is too basic and lacks customization. Job numbers aren’t shown in the job list, only client names. There's no way to highlight or bookmark clients. Call recordings don’t play properly. Zelle and Venmo should be separate payment options with QR code display. Also, a feature to send clients a link to leave reviews on Google or other platforms would be useful.

Excellent Product. I use Housecall Pro daily for estimating and invoicing. It's super convenient to build an estimate while on site. once the estimate is built, you can send it directly to the customer's email, and then go over it while sitting there with them. Then once it's sold, a couple of buttons is all it takes to get the estimate turned to an invoice, collect a deposit, and send the customer everything you need to, before you even leave the customer's house. There is paperwork for later.

They constantly change the platform and it's never for the good. Connection issues are the worse when you are in the field especially in front of a customer and the app doesn't load. The final straw was when they were trying to sell me additional features and I declined. Their salesman repeatedly called me several times, back to back to back including sending unprofessional emails and that was it. I complained to them and said I was canceling due to their salesman and they didn't care. Adios!

What’s new

Hi Pros, thanks for using Housecall Pro!
We know you’re super busy running your home service business, and thanks to this latest app update, things will run a little smoother. We’ve squashed some bugs and made some minor improvements to make your experience the best it can be.
Need support now? Call us at 855-889-3468 or email us at [e-mail] so we can assist.