Booksy for Customers

Name: Booksy for Customers
Availability: InStock
Rating: 4.928712844848633 (830366 reviews)
Author: Booksy International sp. z o.o.

Booksy International sp. z o.o.

4.9

830K reviews

10M+

Downloads

Everyone

About this app

Booksy makes it easy to book your self-care appointments anytime, anywhere so that you can get on with your day. Browse our marketplace to find your favorite providers, compare pricing, read reviews, and make your next booking.

Discover: Not sure where to start? Use our search tool to find your favorite provider or service.

Book 24/7: Check for available appointments without having to pick up the phone. Simply find a time that works for you and get on the books.

Make Changes On-the-Fly: Cancel, reschedule, or rebook appointments easily - all from your Booksy app.

Get Notified: You’re busy, we get it. We’ll send reminders so you never miss an appointment.

Contactless Payments: Ditch cash or cards! Pay directly through Booksy if your provider uses Mobile Payments.

Scheduling appointments shouldn’t feel like a chore. Booksy makes it easy to book all of the services you love, from the palm of your hand.

For business owners looking to streamline the day-to-day, check out Booksy Biz, our app for providers. You can also give us a shout to learn more: info.us@booksy.com.

Updated on

Sep 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.9

823K reviews

Itunu Paul Taiwo

June 27, 2021

My first experience using this app to book was a disaster!!! The barber didn't show up after confirming the appointment. I wasted time and fuel only to be told that barber does not open on Sundays. Booksy won't let me leave reviews because it's a no show! That's the most ridiculous thing! Google still the best out there for finding reliable vendors!!

79 people found this review helpful

Booksy International sp. z o.o.

June 29, 2021

Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance and we will do better. Please feel free reach out to us at support@booksy.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Matt Reid

February 4, 2024

Terrible customer service. I was ripped off by a business on the app. I've so far spent several hours trying to get my money back. Booksy customer support has contacted me twice saying they will investigate, I sent them the info both times, and each time their conclusion is "not our problem, contact your bank." BEWARE OF THIS APP! AVOID IT! THEY DON'T CARE ABOUT USERS!

14 people found this review helpful

Booksy International sp. z o.o.

June 15, 2024

Dear Matt, thank you for providing your feedback and letting us know about this issue. We are sorry that you had a negative experience with one of the service providers that use our app. We value your feedback and we are always available at help.us@booksy.com in case you need any further assistance.

Jocelyn Anderson

April 12, 2025

I tried to book an appointment with a loc hair salon, but when I didn't receive a confirmation of the appointment in a few hours, I canceled said appointment. Booksy then had the unmitigated gall to charge me a cancellation fee of $210.00. There was no "help" option in the app, but I found an 800# on Google, only to still not be able to speak with anyone. I immediately canceled my account and un-installed the app. Find another booking app. This one isn't worth it.

7 people found this review helpful

Booksy International sp. z o.o.

April 15, 2025

We are sorry to hear you have had a difficult experience. We would be more than grateful if you might provide us with further details so that we ensure a better experience for customers like yourself. If you would be willing to contact us at help.us@booksy.com, we would be happy to work with you on this matter.