Therap

Therap Services LLC

About this app

The Therap for Android app is designed to be used by people who already have an active Therap account with the appropriate permissions. If you cannot log into the app or once you do not see the functionality you expect, please contact your Provider Administrator.

If you do not have a Therap account but would like to try out the Therap for Android app, please go to www.TherapServices.net and sign up for a demo account.

Therap Services, LLC. is the national leader in providing an integrated solution for documentation, reporting and communication needs of agencies providing support, Healthcare Services and Management to people with intellectual and developmental disabilities to people with intellectual and developmental disabilities.

The Therap for Android app is a collection of modules that enables healthcare professionals (with proper Therap privileges assigned) to use the T-Log, ISP Data, MAR, Password Reset and other modules.

The Mobile T-Log feature allows users to:
• View list of unread T-Logs by notification levels
• Mark T-Logs as read
• Create new T-Logs with photos
Note: To have access to the T-Log module on Therap for Android app, please ask an administrator at your agency to contact the Regional Sales Representative.

The Mobile ISP Data tool includes healthcare services and management features such as:
• Collection of service data from any location
• Electronic visit verification by recording location through GPS
• Capturing pictures of individuals at the location of service and adding signatures with finger tips or stylus pens
Note: To have access to the ISP Data module on Therap for Android app, please ask an administrator at your agency to contact the Regional Sales Representative.

The Mobile MAR feature provides:
• Access to the list of scheduled medications
• Ability to Record and administer Scheduled/PRN medications & treatments
• Options to view allergies, diagnoses, and images of medications
Note: Only current users of the Therap MAR module will be able to access the Mobile MAR from the Therap for Android app.

The Mobile Scheduling/EVV feature provides:
• Access to view schedules for a particular date on the Agenda List page.
• Option to check in, check out and add comments after the service delivery.
Note: To have access to the Scheduling/EVV module on Therap for Android app, please ask an administrator at your agency to contact the Regional Sales Representative.

Users with the Reset Password administrative role will be able to access the Password Reset tool from the app.

Ratings and reviews

Every update makes something else go wrong. The time limit you have to enter notes is ridiculous. I don't use the website because it is too difficult to navigate. But I have around 2 minutes to enter all the information I need to. Unless I copy and paste my Shift Observation Notes from another note app I always get the Session timeout and have to do it all over again. The app glitches and either won't let me login or it kicks me out completely. And so much more I don't have room here for

Bad and getting worse. Constant glitches, errors, password changes. Every time there is an update I have to uninstall, reinstall, look up and enter my password, remember to re-enable biometric login, and remember to tell my boss that I clocked in late bc of this. And they update every few weeks it seems like. Horrible app that makes a hard job even harder. Update 5/29 Still horrible, constant lock outs and password changes.

Issues with the app are progressively getting worse. Last week the GPS had me 6 miles from where I was actually at. I continue to get log-in errors and can not reach the server, and now with the new update I have gotten messages that the Maximum limit of Data collection has exceeded for the day, and I have been the only one working. Everytime there is an app update, it's one step forward and two steps back.

What’s new

- Bug fixes and performance improvements
https://help.therapservices.net/s/article/8188