
Kailiana McDonald
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Since I've downloaded this mobile app, it has only gotten worse. It doesn't load. When I click on the app, it only shows a blank screen and the loading symbol. I'm able to get to the homepage and click log in but once I click login the screen goes blank and it only shows a blue loading arrow. A message pops up that says "unexpected network error" I'm not able to log in to see my bank accounts.
8 people found this review helpful
Suncoast Credit Union
August 18, 2025
Thank you for sharing your experience with us. It sounds challenging to deal with those loading issues and the network error when logging in. I've forwarded this to our internal support team, and they're actively looking into it. Your input is invaluable, and we appreciate you being our member!

Sultan of Salt
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Password works about half the time. Not the easiest to navigate. Haven't figured out how to get payment history either. Update: not able to pay for a loan from an external method. Basically if you want to pay a car bill its a 60 mile round trip to the actual bank, unless you pay with the suncoast account that is attached to the loan. This app offers very little.
7 people found this review helpful
Suncoast Credit Union
July 18, 2024
Thanks for the feedback! Just tap on an account to view your transaction history; they're also available in your monthly eStatements in the Documents & Resource Center. To pay a bill with an external account, https://www.suncoast.com/For-You/Loans-and-Credit-Cards/Payments has the solution (Check out Speedpay!)

Candice H
Usually a good app, but when it fails it FAILS. Haven't been able to log in due to an "unexpected network error" for weeks now. no updates available, un-installed and re-installed. Made sure my VPN was off. it's usually great. super simple. but this is not the first time I haven't been able to easily log into my bank account. they definitely need to work on it...
9 people found this review helpful
Suncoast Credit Union
March 24, 2025
Hi Candice, we’re eliminating unexpected network errors to ensure a consistently smooth login experience.