PostNord: Track & Send Parcels

PostNord Group AB

About this app

Keeping track of parcels with PostNord’s app is simple. Create an account in the app and have your parcels added automatically, and much more:
• Track PostNord parcels, both those you receive and those you send
• Pick up parcels without a paper slip.
• Share parcels with others so they pick them up for you.
• Don’t miss any parcels updates with notifications.
• Choose how you want your home deliveries in Sweden and Finland.
• Manage and sign up for Modtagerflex in Denmark.
• Find service points, mail boxes and parcel boxes.
• Open parcel boxes
• Search for postal codes.
• Chat with customer service in Denmark.
• Buy postage in Sweden and Denmark.

Ratings and reviews

You can no longer contact support beyond a very unhelpful Bot, the update for delivery is retroactive (and therefore useless), and settings are not properly registered and saved. Furthermore they just ignore Modtagerflex and similar, so I'm unsure what the point of the app is, but it certainly doesn't do a good job at whatever its job is.

A buggy mess acting only as a graphical front end UI to a flawed tracking system. Information is sparse and opaque and most of all LATE. Updates are frequently a full 24 hours after the event. I only use it because postnord won't share their API with other trackers.

Had to download an actual app to be able to change my delivery time, but the app is not working, delivery time can't be set, and I've been waiting for a response in the chat for nearly two hours now. Of course they also charge outrageous amounts of money for phone calls to the customer service, so yeah, not great.

What's new

Improvements
• Fixed a couple of bugs and polished some details.