Freenow by Lyft - taxi & more

4.6
296K reviews
10M+
Downloads
Content rating
Everyone
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About this app

At Freenow, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. Connect to opportunities, loved ones and new experiences with peace of mind.

Wherever life takes you, Freenow is your steadfast partner across 9 European countries.

WHAT YOU CAN DO WITH FREENOW:
Get a taxi you can trust: your journey starts with a tap, connecting you to professional, dependable drivers in well-maintained vehicles.
Flexible travel options: explore city life with our eScooters, eBikes, eMopeds, Carsharing, or private hire vehicles (Ride).
Public transport tickets: buy tickets for transit directly in the app (where available).
Car Rental: need a car for longer? Rent one through the app.

EFFORTLESS PAYMENTS:
Forget the hassle of cash. Pay securely in seconds using your preferred method: card, Google Pay, Apple Pay or PayPal. Plus, keep an eye out for discounts and vouchers!

SMOOTH AIRPORT TRANSFERS:
Whether it’s an early flight or a late arrival, count on Freenow for reliable 24/7 airport transfers. We cover major European airports, including London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Athens, Warsaw, Manchester, Düsseldorf, Vienna Schwechat, Milan Malpensa, Berlin and Malaga.

JOURNEYS MADE EASY:
Plan ahead: prebook your taxi up to 90 days in advance.
Seamless pickups: use our in-app chat to connect with your driver.
Stay connected: share your trip location with friends and family for peace of mind.
Personalise your experience: rate drivers and save your favourite addresses for even faster bookings.

TRAVEL FOR WORK? FREENOW FOR BUSINESS:
Simplify your business trips and expense reporting. Your employer might even offer a monthly Mobility Benefits Card for your travel. Talk to your company about us.

SPREAD THE FREENOW FEELING:
Invite your friends and they’ll get a voucher for their first ride. Once they’ve completed it, a voucher will land in your account too. Check the app for details.

Download Freenow today and get travel you can trust.

Freenow is now part of Lyft, a leader in transport. This exciting collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. With this partnership, we're building a global network to provide you with seamless travel options and exceptional service, whether you're at home or abroad.
Updated on
Sep 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
294K reviews
Jada Knight
April 26, 2025
they rip you off the price a lot of times for their own extra buck, especially if they want to stick with drivers meter pricing and then add the booking fee on top of their meter price when its already included in the fee. Drivers go more base off their own decisions than what the app says. Very iffy and they always charge you the most amount you see for the estimate. at least, this is all experienced in Greece. the app called me two cars for the same destination and added a cancel fee. rip off.
13 people found this review helpful
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William Charlier
September 1, 2024
In the City of Dublin, the app worked great. But getting just a little outside the city, it became a problem. Twice, we had prebooked rides, only to be stuck at a remote location, because when the time came, our scheduled ride got canceled because it could not find an available driver. I thought pre-booking was supposed to prevent that. Bad show, folks.
15 people found this review helpful
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Intelligent Apps GmbH
September 2, 2024
Hi William, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?
A Google user
June 21, 2019
Update: app has terrible GPS, doesn't show realtime update of where taxi is, often gets my location wrong, and now just had a strange experience: I was never picked up. Never saw the taxi. Called him and he said he was on the way but never arrived. Then it said I had to pay and I had no way of ordering another taxi without first paying. Tried to complain from within app but it doesn't work. I like the multiple payment options. Wish it was a little faster but I'm happy with it.
9 people found this review helpful
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Intelligent Apps GmbH
June 28, 2019
Hi Judah, thank you for leaving your feedback for us. We're sorry to hear about your taxi not showing up for your recent booking. Could you please send us the details to uk.support@mytaxi.com so we can check this for you?

What’s new

Make sure to update your FREENOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

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