HSBC Turkiye

HSBC

About this app

Welcome to the new HSBC Turkey Mobile Banking App.

Designed especially for our HSBC Turkey customers, the app has been rebuilt with an improved transaction set and design.

You can do Current and Time Deposit Account transactions, Money Transfers, Investment and Stock Transactions. You can pay your credit card balance, loan installments, bills and taxes. You can access your credit card information and can adjust your credit card security settings in addition to cash advance and virtual credit card transactions. We will continue to add more features in order to meet your daily banking needs.

Notice on Protection of Personal Data

Session data which are automatically collected and transferred during the operation of the application (IP address, version of the operating system, brand and model of the device, access time to the application), the data regarding geolocation of the user's device (geolocation data using GPS data, nearest Wi-Fi access points and mobile networks), the data regarding call history and installed apps on the user’s device (application name, application version, device identifier) are processed by HSBC Bank A.Ş. within the scope of legitimate interest of our Bank and fulfillment of its legal obligations for the purpose of detecting unusual, fraudulent transactions within the scope of electronic banking services and taking action in order to prevent them. You may find detailed information regarding personal data protection available at the web address https://www.hsbc.com.tr/en/hsbc/personal-data-protection

This App is designed for use in HSBC Bank Turkey (HSBC Turkey). The products and services represented within this App are intended for HSBC Turkey customers.

This App is provided by HSBC Turkey for the use of existing customers of HSBC Turkey. Please do not download this App if you are not an existing customer of HSBC Turkey.

HSBC Turkey is authorised and regulated in Turkey by BRA (Banking Regulation and Supervision Agency of Turkey).

If you are outside of Turkey, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.

This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Ratings and reviews

Terrible! Confusing! Illogical! Messy! All the different names for passwords, secure keys, digital keys, user names, ID, Instant User....none of them match on the app and on thw internet & when using internet you need the phone app!! Constantly getting blocked and logged out because none of the passwords or digital keys connect. I have a new phone & now cannot access either internet or app as the secure key is stuck on old phone! I have currently spent more than 2 hours trying to access account

Could offer more options. Only useful for checking your balance or tranferring between accounts. Cant transfer to someone else you have to call branch. When you live in another country it can be expensive. Cant see details of iban or bic or address on statement. Could be improved

I have downloaded it in UK then some features are not available. Is it diffirent version of this App?

What's new

We are always listening to your feedback and are working hard to improve your Mobile Banking experience.

Our latest update includes the following features and improvements;
- Some new product offers and informations have been added to pre-login screen.
- For Instant Password transactions, a new option with New Turkish ID Card has been added.
- Bug fixes and customer experience improvements.