My Network

O2 UK

About this app

What’s the My Network app for? You can use My Network to:
• See our 2G, 3G, 4G and 5G coverage. Simply tap the buttons below the map to switch between them.
• Check the network status in your location, by tapping the ‘Check’ button on the map.
• Receive news of any faults or maintenance in your area, by registering for ‘Keep Me Posted’ updates.
• Report a problem, if it's not something we're already displaying in the app.
• Perform speed tests, web tests and video tests.

Ratings and reviews

I Can't create account, after inputting phone number a text verification doesn't come through. Another gripe is if you have no signal you can't report it unless you have access to WiFi. So you can only report a problem when you have Internet connection. But I does let you know if the mast near you has issues providing you have an Internet connection

This app is a bit pointless. So here is my issue. How are you supposed to report a network down issue with no mobile signal to do it with, because you can't report it over WiFi. You go to all the trouble of filling in the form and it says unable to report issue as no signal, it will be submitted when signal becomes available. Great, except when that happens you get a reply saying everything is working fine in the area...er...well it is now...Total waste of time.

The map has disappeared. Plus the the app will indicate as to whether the signal is good indoors etc. But it's not true, It lies. The signal for data is always awful, the app just puts it down to the network being 'busy' (not an actual explanation). According to this app, O2 networks are just constantly 'busy', we pay a lot of money for this service O2. Sort it out.