Fireflies: AI notetaker

Fireflies.ai

About this app

Fireflies.ai helps your team transcribe, summarize, search, and analyze voice conversations.

Automatically record and transcribe meetings
- Transcribe meetings across several video-conferencing apps, dialers, and audio files.
- Easily invite Fireflies.ai notetaker to meetings on your calendar.
- Fireflies captures video + audio and generates transcripts in minutes.
- Integrates with apps like Google Meet, Zoom, Teams, Webex, RingCentral, Aircall, and other platforms.

Find anything with AI-powered search
- Review a 1-hour meeting in 5 minutes.
- With 1 click, see action items, tasks, questions, and other key metrics.
- Filter and listen to key topics discussed in your meetings.

Collaborate with your co-workers
- Create soundbites and easily share the most memorable moments from meetings.
- Use AskFred to answer questions, summarize key moments, or create content.
- Send meeting notes to your favorite collaboration apps like Slack, Notion, Asana, and more.

Analyze meetings using Conversation Intelligence
- Track speaker talk time, sentiment, monologues, and other key metrics to coach teammates.
- Identify objections, competitors, and other topics that you can customize.
- Measure performance and improve your sales, recruiting, and internal processes.

Ratings and reviews

AVOID!! Fireflies is a SUBCRIPTION TRAP. EXTRACTED $136 FROM ME (update: a paltry $78 refunded once I was finally contacted). Expecting a useful tool for maybe $8/mo; instead RIPPED OFF for $34/mo! Once sub'd, you are intentionally trapped. You can't cancel from the app. Forced to navigate thru endless browser menus with buttons that are greyed out until esoteric next steps, like drop down selects or text entries, are performed. Watch out about use "credits", too. SO SCAMMY. Negative CX.

I loved this app. But their customer service is atrocious, almost like they try to be as unhelpful as possible. It started skipping meetings, and after reaching out to their customer service about it, I got a response 2 days later. Their billing is unclear and deceptive, I referred 2 colleagues to this app and ended up getting charged for both of their accounts. They tried to bill me for a random amount, and when I reached out to request an invoice for the charges, no one ever responded.

I really am excited for the features of this app. Does it actually work? When uploading a video file in the app, there is no confirmation or failure message. There is also no indication of the upload, or that it has begun - or is processing the file - with time remaining. One time it did show an uploading message, then it went away and I do not see the 'new meeting' listed. It does show an indicator for live audio recording and upload. It labels each break in audio as a different speaker (does n

What's new

- Bug fixes and improvements