Sharon W
App suddenly stopped working, kept blocking me from logging in. Repeatedly tried to reset my password, still no luck. I contacted them twice and each time was assured they would fix the issue. Till this day, still not resolved. I have to manually top up my children's cards, which is a major inconvenience, especially since the train station is not nearby. Get your act together!
16 people found this review helpful
HorriFiQ
Useless app ever . Everytime I would like to top up my card , the page will keep on loading slowly . On top of that, topping up isn't any better. On most occasions, it just doesn't want to do its job and it kept failing . NFC will not be detected , and then it will show the same balance indicating that the top up was unsuccessful. I even experimented this on different phones and found that the NFC is always the issue with this app . It just works when it wants to . What's the point of this app?
38 people found this review helpful
Deathslock
- Flag inappropriate
- Show review history
Was working for well for a while. Recently, the app logged me out, I try to log back in and it says it sent me an OTP to my email account. Been trying for a week straight, still no OTP sent to my gmail. Can't commute to work if I don't top up enough money... Sucks cause I can't top up at all now with this app... Please fix this issue. I even tried re-installing the app and it still doesn't work.
12 people found this review helpful