
Belinda Tan
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Again, app failed early this morning. Showed fares as just a few dollars. Couldn't get any taxis. Tried calling in, waited till it sent me to operator, no response. Guess that app wasn't working, again. It's frustrating as we wait around and don't realise it's not working as it just shows it's searching. Really frustrating 😤 It fails repeatedly especially early in the mornings as its the 3rd time I've encountered in a year. Or your cabs cancelled. Want to support cab drivers also difficult.
34 people found this review helpful
ComfortDelGro Corporation Limited
28 May 2025
Dear Sir/Mdm, thank you for your feedback and we apologise for the experience encountered. We would like to investigate further and would appreciate it if you could provide us the incident details with your app review username and contact number at feedback@cdgtaxi.com.sg.

Cori W.
Has ads. Stupidest booking app ever! Don't use in a hurry. Whats the point of favorite destinations but you can't use them in future? 90% detects wrong pickup location and when you want to edit pickup it automatically goes to the destination field. No other app does this! So if you're in a hurry and not paying attention, it is near impossible to delete once taxi arrives. If autopay, you need to call customer service and after a long list of questioning they refund in 3-5 working days.
4 people found this review helpful
ComfortDelGro Corporation Limited
28 February 2024
Dear Sir/Mdm, thank you for your feedback and we are sorry to learn about the experience that you have had with our app. We would like to investigate what went wrong and would appreciate it if you could email us the incident details and your app review username at feedback@cdgtaxi.com.sg.

Dan Han
Like many other reviewers stated, since the latest update, I can't find records of any past or incoming trips in the app. Booked a trip in advance, got the confirmation notification, but the trip was nowhere to be found in the app. Only got the message saying that I have a pending trip when I tried to re-book (as I thought my initial booking was cancelled).
7 people found this review helpful
ComfortDelGro Corporation Limited
31 May 2023
Dear Sir/Mdm, you may navigate to the 'Activities' tab found at the bottom part of your app to track the booking. However, if you still encounter the same issue, please write to us at feedback@cdgtaxi.com.sg with a screen recording, app review username and we will do our best to assist you. We apologise for the inconvenience caused.