![](https://play-lh.googleusercontent.com/a/ACg8ocIk-74GOc5b9J1qYccgdXRgYQJ8k3557f8w52ThXUVY3TX71_I=s32-mo)
SHAJIMON RAJ
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I am extremely disappointed with DubaiStore. I placed an order on 21.05.24 which was confirmed to be delivered within three days. It has now been over a week, and my order has not yet been delivered. Despite multiple complaints and attempts to resolve the issue, I have received no satisfactory response or resolution from the store. This experience has been very frustrating, and the lack of customer service is unacceptable even though they are not ready to cancel my order.
4 people found this review helpful
Hi Shajimon, Please accept our sincere apologies dur to the delay that happened in dispatching your order. We are glad now to hear that the issue has been resolved! 😊
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Samer Al Talleh
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"I've had multiple orders canceled after placing them on this shopping app. It's frustrating and unreliable. Improvement is needed in order management to ensure a smoother customer experience."
4 people found this review helpful
Hi Samer,Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience caused by the multiple cancellations. Your feedback is invaluable to us as we strive to provide the best service possible.