NatWest International

National Westminster Bank PLC

About this app

HOW TO REGISTER
• You’ll need to be registered for Online Banking
• Your Channel Islands, Isle of Man, UK, Gibraltar or international mobile number
• Your Customer Number which is your date of birth followed by four random digits
• Your Online Banking PIN & password which is what you use to log in online
• When logging in for the first time you’ll be asked to choose a mobile banking passcode, which is what you’ll use in the future

Supported international mobile numbers: Australia, Austria, Bahrain, Barbados, Belgium, Bermuda, British Virgin Islands, Canada, Cayman Islands, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Ireland, Italy, Japan, Kuwait, Malta, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Singapore, South Africa, Spain, Sweden, Switzerland, UAE or United States.

PLEASE NOTE

Standard data charges may apply. Contact your network operator for details.
The app contains images when logging in, that may cause a reaction in individuals who are photosensitive.

Key Features
• Login using Android fingerprint – there’s no need to remember your passcode when logging in. Available on compatible Android phones
• Personalise your app – customise how your app greets you, hide your balance, reorder your accounts, manage your alerts or share your account details
• Get Cash – visit a cash machine and withdraw up to £130 without your debit card – perfect if you’ve forgotten your wallet
• Pay someone new without a card reader – all you need is their sort code and account number and you can send up to £1000. Register for biometric approval and take a selfie to authorise payments above £1,000.
• Pay your contacts using their mobile number

For more information visit us at natwestinternational.com/mobile

OTHER THINGS YOU NEED TO KNOW

Get Cash allows you to withdraw up to £130 every 24 hours at any NatWest International, NatWest, Isle of Man Bank, Ulster Bank or Tesco ATM, as long as it’s within your daily withdrawal limit. You must have at least £10 available in your account.

Paying your contacts allows a maximum of 20 payments totalling £250 per day. Pay anyone with a UK current account who is registered for the Paym service. You must be aged 16 or over.

By downloading this application, you are accepting the terms and conditions which can be viewed at natwestinternational.com/mobileterms. We recommend that you save or print a copy of the terms and conditions and privacy policy for your records.

Ratings and reviews

Really handy, quick & simple. Been using it for a while and it's actually easier and more efficient than the desktop site (if less comprehensive). Can login with fingerprint, so much quicker, clear layout, never crashes, and you can now briefly flip to other apps to check info and go back again without losing what you're doing - very good app! Highly recommend!

Told me I needed to do an update. I did the update and it hasn't worked since.

I'm not the only one, but obviously there's an issue with android where the log in details I've used online for several years are deemed "incorrect" , which renders the app totally useless as you cannot get past the login part. 0 stars isn't an option, but would be more reflective of the actual performance. Very frustrating.

What's new

• We’ve made some behind the scene improvements to the app