StarHub Prepaid App

StarHub

About this app

An all-new StarHub Prepaid App that lets you manage your prepaid account with ease, anytime, anywhere. And you can use it without any data charges. Yep, you heard us right.
The new StarHub Prepaid App helps you to take control of your prepaid account without the hassle of waiting in lines. A few simple taps on your phone, and you can do so much more with your prepaid account. With a clean, new interface that is simple and fuss-free, the StarHub Prepaid App gets you better equipped for your prepaid needs, on-the-go.

Key features:

▪ Track your usage: Stay updated on your prepaid credit and data balances, and check your usage on-the-go.
▪ View account transactions: See what transactions you’ve made for the past 30 days, and track your expenses.
▪ Running low? Top-up, activate data plans and packages wherever you are, it’s that convenient!
▪ Set up your phone for overseas roaming, right within the app and you’re ready to fly!
▪ Who doesn’t like rewards? Enjoy exclusive in-app top-up promotions and rewards, so keep checking back!

Ratings and reviews

Keeps crashing and badly designed. If it ain't broke, don't fix it. The new design is barely usable and obscures important information like the expiration of data plans and bonus talk time etc. I nearly missed renewing my data plan using the app because it kept crashing when I wanted to add a new data plan. Please revert to the original design or fix the broken app.

Not user friendly as there's a lot of small bugs while using. Example: whenever purchase data plan, remaining amount in wallet will get deducted more than the amount u select, then 1or 2 days later the wallet will display the correct amount again; while trying to top up wallet with credit card, user can't paste the card number and have to manually type card

terrible service，Top up credit always become $0.0x, when you do check with balance. The Credits will reduce randomly even you didn't active the mobile data in phone. subscribe to Wow 10GB 4 weeks but only received 1GB data. Call the service centre，the customer support do no know well in their prepare card package. They said they will report this issue to the service centre. After a day gone, nothing happened.

What's new

We're continually improving the StarHub Prepaid App to enhance your experience with us. Keep your Updates turned on to ensure you are always updated with the latest improvements. This version includes improvements in app performance.