sweetgreen

sweetgreen engineering

About this app

The sweetgreen app is the #1 most convenient way to get craveable, feel-good food on-demand — download the app to join our free loyalty program, Sweetpass, and earn rewards, birthday gifts, menu exclusives and more.

1. Earn rewards — participate in personalized challenges to savor more rewards and claim birthday gifts.

2. Access Sweetpass Exclusives — get special access to online-only exclusive menu items worth every last bite.

3. Order Easily — pre-order for pickup, scan to pay in-store, or get delivery.

4. Make It Yours — create your own, modify our signature menu, or try seasonal specials.

5. Track in Real Time — receive order status notifications for pickup and delivery, and follow live updates in the app.

6. Enjoy Effortlessly — reorder your favorites on the home screen, send nutrition details to your Health app, flag dietary preferences, and find your nearest location.

Find us on Instagram (@sweetgreen), Facebook (facebook.com/sweetgreen), and Twitter.

Ratings and reviews

So frustrating to use. I find it hard to believe that this app has been through QA. When I click on Contact Us it opens a series of prompts, but much of the text in those prompts are cut off leaving me to guess what they are. Of course the one I clicked on wasn't right, but when I tried to go back I was told I already opened a ticket.

Outpost experience is not great. Sometimes my order is late (which is fine) but it doesn't tell me if it's delivering or not and it doesn't provide an updated ETA. The support chat it basically says to just sit tight for it. I would like the app to have better user feedback so we can see that yes it go filled and it's out for delivery but it's running late. The support bot says it pinged the team but I get no feedback. Lunch just shows up when it does, not always marked as delivered

Not really sure the point of this app. It's just a really pretty menu. When ordering, there's no alert for out of stock ingredients, so you only get half the food you pay for. There isn't really a loyalty program unless you're paying for their subscription discount plan. If they do run a challenge, you can't earn any credit in store because scanning the app with in store purchases never results in credit. Their customer service is only provided to those paying the extra money for service.

What's new

We regularly update our app so that getting your greens is quick and easy. Stability improvements and bug fixes will always be included.