Upgrade

Upgrade, Inc.

About this app

Check your balance, available credit, pay bills and track your rewards.
Features include:
• No Monthly-fee Mobile Banking – Check your balance, pay bills, manage funds.
• Track Your Debit Rewards – Track your rewards, up to 2% cash back on purchases (1).
• Manage your Upgrade Card or Loan (3). – Manage your payments and check your outstanding balance.
• Manage your credit score - Check your credit score and get notified of any change in your credit report or track potential ID theft.

Share your feedback at [e-mail]

1: Rewards Checking Plus customers who set up monthly direct deposits (https://www.upgrade.com/deposits/active-account/) of $1,000 or more earn 2% cash back on common everyday expenses at convenience stores, drugstores, restaurants and bars - including deliveries - and gas stations, as well as recurring payments on utilities and monthly subscriptions including phone, cable, TV and other streaming services, and 1% cash back on all other debit card purchases. 2% cash back is limited to $500 in rewards per calendar year; after $500, customers earn 1% cash back on all eligible debit card purchases for the remainder of the year. Rewards Checking Plus accounts with less than $1,000 in monthly direct deposits 60 days after account opening will earn 1% cash back on common everyday expenses and 0.50% cash back on all other eligible debit card purchases. Some limitations apply. Please refer to the applicable Upgrade VISA® Debit Card Agreement and Disclosures for more information.

2: Early direct deposit requires set up of recurring electronic direct deposit from your employer, payroll, or benefits provider and is limited to direct deposits under $5000. Early access to direct deposit funds depends on the timing in which we receive notice of impending direct deposit, which is generally up to two days before the scheduled deposit date.

3: Personal loans made through Upgrade feature Annual Percentage Rates (APRs) of 8.49%-35.99%. All personal loans have a 1.85% to 9.99% origination fee, which is deducted from the loan proceeds. Lowest rates require Autopay and paying off a portion of existing debt directly. Loans feature repayment terms of 24 to 84 months. For example, if you receive a $10,000 loan with a 36-month term and a 17.59% APR (which includes a 13.94% yearly interest rate and a 5% one-time origination fee), you would receive $9,500 in your account and would have a required monthly payment of $341.48. Over the life of the loan, your payments would total $12,293.46. The APR on your loan may be higher or lower and your loan offers may not have multiple term lengths available. Actual rate depends on credit score, credit usage history, loan term, and other factors. Late payments or subsequent charges and fees may increase the cost of your fixed rate loan. There is no fee or penalty for repaying a loan early.

Personal Loans and Auto Refinance Loans are made by Cross River Bank or Blue Ridge Bank, Members FDIC. Home Improvement Loans are made by Cross River Bank, Member FDIC, Equal Housing Lender.

Personal Credit Lines are made by Cross River Bank, Member FDIC. The Upgrade Card is issued by Cross River Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc

Upgrade, Inc. (NMLS #1548935) holds the following state licenses (https://upgrade.zendesk.com/hc/en-us/articles/4404416360731-Overview-State-Licenses-and-Consumer-Information ) and does business under the following DBAs (https://www.upgrade.com/dba/).

Checking and savings accounts are provided by Cross River Bank, Member FDIC. Upgrade VISA® Debit Cards are issued by Cross River Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.

Upgrade is a financial technology company, not a bank (https://upgrade.zendesk.com/hc/en-us/articles/115005202407--Is-Upgrade-a-bank-).

Ratings and reviews

They keep changing credit limits even though I've never gone over limit or had any type of late payment. They say they won't report the change to credit bereuas, but the change in my credit reports completely pulls that one out. At this point I'm content with paying off what I owe and ending my accounts and ties. To others considering them, there's a myriad of better options and rates out there that didn't require stellar credit history, save yourselves the trouble.

Dirtbags! I first got the credit account, used the credit, paid the entire thing off the next month. They rewarded me being a good customer by lowering my credit limit by half. Also takes way over 10 days to have your payments applied to your accounts. They hold on to your money as long as they can. If you qualify for any of their bonuses, make sure you hound them the moment you qualify for it, otherwise they won't give it to you and requires hours of calls and emails to get your promised money

I have really enjoyed using upgrade, and have had great experiences with customer service. Always a live person when you call. at least in my experience. I'm changing my rating from 5 stars to 3. The reason I'm changing it because after having high credit limit, using it for a couple years never changing I paid it off in a lump some and then immediately within the month, they lowered my credit availbility to 1/4 of what It was and always had been. Inconsistent credit availbility = bad credit

What's new

Design improvements and bug fixes.