My Cloud Home

Western Digital Technologies, Inc.

About this app

My Cloud Home app

Store it all in one place. Access and share it from anywhere.

The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection.

Access your content on-the-go from anywhere in the world
Automatically save the photos and videos from your phone
Quickly search through your content by name or location.
Play almost any video anywhere
Share your memories effortlessly with your friends and family

Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).

For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy

Ratings and reviews

App crashes every time I open it. Update 9/3/24 Recent updates fixed the crashes. App functions as designed now. It's a little "clunky" fumbling through the file system, and needing to save files to your cloud drive in order to open them with the app is disappointing. Overall it backs up photos from the phone and gives access to saved files. Gets the job of getting away from 3rd party cloud storage done.

App is very basic. For some reason, gesture navigation does not work when within the app. Basic function is decent but missing some informative file features that exist on standard file/media productivity apps. Example, status bar of upload or download is not in the app. And the name of the file you are viewing while in the file/viewing that media. Chromecast support is included and works well.

Excellent Home Cloud System. Don't Listen to the bad reviews. Many people are not tech savvy enough to set this device up for it to be useful to it's fullest potential. Do not only use this app. You have to set up File Transfer Protocol (FTP) with the WD My Cloud Home physical external HDD device connected to your home modem router via Ethernet. Then you must use Western Digital's Support website, look up the device, and follow the directions on how to set up FTP. Works in Android and Windows.

What's new

Thank you for using My Cloud Home! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/mch.