Scott LaCroix
The app is clunky and difficult to figure out. The worst part is it loads full screen ads when you first start, with a startup delay. Some of those ads are malware click bait "YOUR PHONE IS INFECTED" ads. I'm probably going to throw away the cameras and get new ones with a more reliable app that doesn't use malware beg screens, I'm really disappointed with this. It's a shame because the cameras are pretty good for the price
14 people found this review helpful
JFTECH CO., LTD.
29 September 2024
We apologize for any inconvenience caused. You can skip the startup advertisements or disable them by going to "Me" - "Tools" - "AdHub Ads/Google Ads" - and then selecting "Disable." Additionally, VIP customers who purchase cloud storage service packages can enjoy ad-free pop-up functionality.
Adrian Stock
This app is what it is. The only major issue I have with this app is the developers push to make you buy their cloud storage and there is nothing you can do to stop. Setting up you own cloud storage for free is very easy using the data stream from the cameras BUT you need their ad driven software to set them up. With each update they make it harder and harder to turn off the advertising To the developers I'd suggest to tone it down with the ads. Let us opt out.
63 people found this review helpful
JFTECH CO., LTD.
30 August 2024
Received your feedback and evaluation. To further enhance efficiency in resolving issues, kindly provide relevant information through the customer service center on the app's homepage. We will promptly assist you. Wishing you a pleasant life!
Edward Parker
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I I'm trying the app again to determine if improvements have been made. One problem that continues is the changing the site one may try to obtain is difficult due to being transferred to a site that attempts to sell TV subscriptions. One can work around the TV subscriptions but it's not easy. Until I determine there is an easy way to sign up for ICsee without going through an obstacle course of subscriptions that has nothing to do with the cameras. At that time, I will perhaps change my rating.
17 people found this review helpful
JFTECH CO., LTD.
23 September 2024
Received your feedback and evaluation. To further enhance efficiency in resolving issues, kindly provide relevant information through the customer service center on the app's homepage. We will promptly assist you. Wishing you a pleasant life!