Bigin by Zoho CRM

In-app purchases
4.5
1.28K reviews
100K+
Downloads
Content rating
Everyone
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About this app

"Bigin by Zoho CRM is a solid pipeline-based CRM solution for small business that is equally effective on PCs and on mobile devices." - PCMag

Bigin is the #1 choice for small business owners looking for a CRM that can be set up in under 30 minutes, seamlessly integrate with your favourite apps, help you manage your customer relationships, and ultimately grow your business faster.

Plug and play simplicity

• Easy to use, with almost no learning curve.
• Ready-made templates for any business type. No customisation needed, and definitely no tedious setup!
• Straightforward layout and design
• Simple and predictable navigation
• Data migration is a breeze
• Seamless integration with Google Workspace, Microsoft Office 365, Mailchimp, Zoho CRM, Zoom, and other top business apps.

Features tailored to the needs of small businesses

• Create and manage individual deal pipelines for each of the different processes in your day-to-day sales cycle.
• Look up deal and contact data instantly
• Add notes and update records with ease
• Schedule events, tasks and calls, and set reminders from your app
• Capture leads from your website through customisable webforms
• Make every call more personal and productive with the built-in telephony feature
• Pick a template for your business and get started right away
• Set up or schedule workflows and let Bigin handle your daily routine automatically
• A dashboard that gives you a visual overview of business performance using analytics charts, KPIs, and other critical metrics.

Business on the go

• Continue working away from your desk with dedicated mobile and tablet apps.

• Access to important information on the move, such as customer interactions and contact history
• Keep your business-critical information available at a glance with widgets
• Enjoy the pipeline view on the device of your choice
• Get push notifications on all customer and user activity

Customer support round the clock

• Assistance from our customer-focused staff of technical engineers
• A handy knowledge base that includes resources such as FAQs and Help Docs.
• The Bigin community is always ready to provide a helping hand
Updated on
22 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Contacts and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
1.24K reviews
Chris Gibbons (Gibby)
24 January 2023
Excellent product so far. Very few clicks and screens to enter deal information and have it associate with the company and people involved. Excellent at tracking deals and very helpful with following up deals. The app for phones works great! It shows you the most important information that you need as you move through your day. Very quick and easy to update accounts on the fly.
14 people found this review helpful
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G Middleton
21 May 2024
Our first month with Bigin. Its ease of use, speed, and productivity features have are impressive so far. Only a couple of issues/bugs but the interface is easy enough to grasp and work around. We are embracing Bigin as a CRM and Mass Email system. Bigin's mobile app is equally as easy to use and fast, allowing us to manage our pipelines anytime, anywhere. The notifications work and are useful. Next step, assessing forms and integrations.
4 people found this review helpful
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Gaurav Jorvekar
12 June 2024
My experience with BIGIN CRM has been positive. The platform is user-friendly and has significantly helped in automating tasks like sending emails, WhatsApp messages, The platform's user-friendly interface and robust features have streamlined my operations significantly.One standout feature is the pipeline template, which has simplified tracking and managing leads through different stages. This has enhanced our efficiency and improved overall customer management. Thank you !
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What's new

Air Actions
- Control the app like a remote by waving your S Pen to switch & refresh tabs for a seamless workflow.

Air Views
- Hover your S Pen for instant image & record previews, enhancing your efficiency.

Galaxy AI - Note Assist
- Note Assist takes care of formatting, translating, and summarizing your texts as you write notes and compose emails from the app.

DeX Mode
- Right-click for a context menu with essential actions, maximizing productivity on the big screen.