Stryle Rysin
App barely functions to any degree. The loading screen is obnoxious and if you click Skip, it gives you a different pop-up saying not everything is loaded, but all I want is to get to my Premier Access passes or check wait times. I don't need whatever is taking 5 minutes to load. Buying tickets is a hassle and almost impossible for foreigners. Syncing a card was a giant pain, too. You can't do almost anything until park open and you're on the property.
4 people found this review helpful
Josh LaBlanc
This app is pretty functional when the servers are up. Easy to browse wait times, buy tickets, handle the DPA/fastpass/standby systems, and navigate the park. It's just frustrating that the servers for the park go down fairly often. We had a 2 hour outage that prevented any mobile orders or pass bookings. If you know Fantasy Springs, you know how devastating an outage like that is! We missed out on a Frozen standby pass due to this! The servers need better maintenance or downtime protection.
Sean Rundell
Awful experience. App took minutes to load everytime I opened. Would think it's because of high traffic but we were in the park on a slow day and it was still slow. Once it loaded, constantly received "error" message and not all info would update. It's upsetting because they push the app so much in the park. Even when asking cast members general questions they would refer you to the app. I wish there were other options to make reservations outside of this terrible interface.
20 people found this review helpful