Valley Metro
4.7star
8.28K reviews
100K+
Downloads
Everyone
info
About this app
The Valley Metro app is your tool for taking transit in the metro Phoenix area.
Smart Fare makes taking transit even easier – load your account, scan every time you ride and the more you ride, the more you save! You’ll never pay more than the Smart Fare daily, weekly and monthly fare.
Trip planning helps you get where you want to go with step-by-step navigation and real-time location for bus and light rail.
Features:
• Load your account and scan the QR code at the purple fare reader
• View your transaction history
• Set up autoload or load your account with cash at select retail locations
• Plan your trip with step-by-step navigation
• Locate your bus or train in real time
• Save your favorite stops and routes
• Get service alerts and account notifications
Smart Fare makes taking transit even easier – load your account, scan every time you ride and the more you ride, the more you save! You’ll never pay more than the Smart Fare daily, weekly and monthly fare.
Trip planning helps you get where you want to go with step-by-step navigation and real-time location for bus and light rail.
Features:
• Load your account and scan the QR code at the purple fare reader
• View your transaction history
• Set up autoload or load your account with cash at select retail locations
• Plan your trip with step-by-step navigation
• Locate your bus or train in real time
• Save your favorite stops and routes
• Get service alerts and account notifications
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.7
8.18K reviews
Andrew C
- Flag inappropriate
29 February 2024
I needed to purchase 2 all-day passes for same-day use. I went through the whole process and pressed the button to complete the transaction and all I was presented with was an error. I tried the transaction again, same error. No passes were added to my account. I had to purchase the passes with cash at the station. Days later the passes finally showed up and my card had been charged twice. Even better, Valley Metro refuses to refund passes even when errors cause duplicate transactions.
23 people found this review helpful
Susan Bates
- Flag inappropriate
23 April 2024
Problem on the app... when you purchase a ride once activated there is no longer a bar code to showing so when transferring to another bus I cannot scan the bar code and the bus drivers REFUSE to acknowledge that the app shows the fare activated and will not let me ride. They said because there is no bar code to scan they cannot prove it's activated EVEN THOUGH the app clearly shows activated date and time and expiration date and time with a digital countdown showing time running out.
8 people found this review helpful
ValleyMetro
08 May 2024
We're happy to help! If you purchase a 1-Ride pass, it is valid only for a single trip on one bus or light rail train. Once the QR code is scanned, it no longer shows because it is not valid for another trip. If you plan to ride more than once a day, we recommend purchasing a 1-Day pass, which can be scanned as needed throughout the day.
Abrar Alam
- Flag inappropriate
28 July 2022
Great app. I only have 2 requests: 1. Allow saving routes, stops, Home, and Work information while logged in, so that it doesn't have to be added every time.. 2. Every once in a while, the saved routes get deleted and no routes can be viewed. Only workaround seems to be clearing all app data and restarting the app. Would be nice if this can addressed. Keep up the good work guys!
33 people found this review helpful
What's new
We’ve made some enhancements and fixed a few bugs
