Ride SMART Flex

Via Transportation Inc.

About this app

Think of SMART Flex as a whole new way to get around the Detroit Area — a ridesharing service that’s smart, easy, affordable, and green.

With a few taps, book an on-demand ride in the app and our technology will connect you with transit headed your way. No detours, no delays.

How it works:
- Book a ride on your phone.
- Get picked up on a nearby corner.
- Share your ride with others.
- Save cash and reduce carbon emissions.

What we’re about:
AFFORDABLE.
Our low prices make it easy to get around SMART’s service zone without paying top dollar. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

CONNECTED.
Check the app for fixed route schedules and wait times to get you to your destination as soon as possible. Navigate the entire SMART network with ease.

Questions? Reach out at [e-mail]
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

Ratings and reviews

I have better success calling to schedule rides than using the app. The info captured in the app does not sync with the driver's app causing riders to be stranded or given wrong information. When I call, there's no issues with my scheduled rides. Please fix the app. Using the mobile device's location needs enhancing when scheduling a ride out of the zone. Caregivers outside of the zone schedule for riders in zone. This should be accounted for by the app. It has the potential to be very good.

The app worked fine until it updated. Then it proceeded to be unresponsive after only a few mins. Most of the drivers are perfectly fine, just trying to do their jobs. But their side of the app does not give them enough information and will even cause some of them to show up early and then leave thinking the rider decided to not show with that not being the case. It's useful for when you have car troubles but the amount of hassle is not worth it.

This app is trash! The drivers are friendly . But everytime I try to find a ride it doesn't find one most of the time . Every blue moon am I able to find a ride on this app. Should be more reliable. Also today I Uninstalled the app because it not working and re installed it and your home page does not have the option to sign into my existing account . That doesn't make any sence u need to fix this I also shouldn't be waiting over an hour to get a ride because yaw don't want to pickup