Paxton Key

3.5
169 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Paxton Key app allows system users to make use of their smartphone or smartwatch in place of electronic tokens or traditional keys with a Paxton10 system. These are called smart credentials and are completely free with Paxton10.

Please note, this app is compatible with Paxton10 V3.3 and newer only.

Utilising the built-in Bluetooth® wireless technology in Paxton10 readers, your smart device can securely communicate with the Paxton10 system to grant or deny access through any Paxton10 door.

When presented to a wall mounted reader, the Paxton Key app enables you to gain access to a Paxton10 controlled building or car park without a physical token. The 'virtual keys' can be sent to users prior to visiting a building, streamlining administration and allowing convenient access.

Paxton Key also enables the user to carry out predefined building management functionality, such as setting the intruder alarm.

Paxton Key works on Wear OS allowing you to use your smartwatch to gain entry to your access controlled doors.

About Paxton10:

Combining next generation access control and video management on one user-friendly, online interface means you can manage the security of your site easily.

Once access control and video management has been installed you can manage who has access to your building and when, from the same software that provides video footage of what happens on site.

All doors on the system will lock automatically and will only open when an authorised access token is presented. Should a forced entry attempt be made, the surveillance cameras will capture the event and alert the system administrator.

This app directly supersedes the Paxton Key v1 app (discontinued 30th November 2022)
Updated on
27 Nov 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.6
161 reviews
Philip Baker
07 December 2022
Says it will install soon but never does. Correction: Installed right away once I turned wifi off and switched to 4g. Not sure why that is, everything else works fine on that wifi. Paxton opens doors fine, but is only for smartphone junks. Just one more big problem when (not "if") your phone gives up/goes missing. Keys don't get lost, aren't affected by high or low temperatures, being dropped or trodden on,seawater or sand, fit in your swimming pants, don't need power to both key & lock, etc.
3 people found this review helpful
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Paxton Access
07 December 2022
Thanks for bringing this to our attention, it is not expected behaviour & we're sorry you’re experiencing issues installing Paxton Key. This link includes troubleshooting advice that may help: https://support.google.com/googleplay/answer/7513003?hl=en-GB If not, please contact our Support team on +44 (0)1273 811011 & they’ll be able to help!
tinyoowl _
01 August 2024
I can't even start the app. Newly installed. The screen stays blank. I need it for access to cycle parking cages and I can't even get the app to start. Edit to add: it seems to start only when bluetooth is enabled. Edit to add: I've been using this app for a month now and it is working fine - sometimes a door won't open from the inside, but I'm not sure whether that's due to the app or the hardware on the door.
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Paxton Access
04 July 2024
Hi tinyoowl_, we apologise for any inconvenience caused, we’re aware of this bug and are working on getting it fixed. In the meantime, please ensure you have your Bluetooth switched on and reinstall the app, this will get the Paxton Key working for you. Our Support team are on hand to assist you if needed: https://www.paxton-access.com/contact-us/
Max Henriques
31 May 2022
It doesn't work sometimes. I have to try few attempts before the door unlocks and sometimes it doesn't work at all and I have to called someone to open the door. Sometimes closing and opening the app or wait few minutes does the trick. The problem is: not everyone can wait few minutes when they are waiting you at work! Overall, I really hate the system.
12 people found this review helpful
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Paxton Access
01 June 2022
Hi Max, we're sorry to hear the app is not working as you'd expect. We’d like to better understand what might be causing the unexpected behaviour you’re experiencing. Please can you contact our Support team on +44 (0)1273811011 or email support@paxton.co.uk and they will help you find a solution.

What's new

Bug fixes and improvements

App support

About the developer
PAXTON ACCESS LIMITED
jack.caplin@paxton-access.co.uk
Paxton House Home Farm Business Centre, Home Farm Road BRIGHTON BN1 9HU United Kingdom
+44 7534 563400

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