BoldDesk
elfu 1+
Vipakuliwa
Vijana
info
Kuhusu programu hii
BoldDesk inategemea wingu, programu ya kisasa ya dawati la usaidizi iliyoundwa kuwezesha anuwai ya shughuli za usaidizi kwa wateja. Unaweza kupanga maombi ya usaidizi, kushirikiana na wateja na wachezaji wenza, kurekebisha kazi zinazorudiwa kiotomatiki, na kuboresha hali ya jumla ya matumizi ya wateja.
Programu ya simu ya mkononi ya BoldDesk ni mfumo unaotumika sana wa kukata tikiti unaokuruhusu kushughulikia tikiti kwa urahisi na vipengele sawa na toleo lako la wavuti.
Dhibiti maombi yako yote ya usaidizi, badilisha barua pepe ziwe tiketi, badilisha ugavi wa tikiti kiotomatiki, badilisha fomu za usaidizi upendavyo, weka SLA yako mwenyewe, na uchapishe makala za kukusaidia kwa bidhaa zako.
Tatua tikiti kwa ufanisi zaidi kwa kuigawanya katika majukumu madogo na kuwagawia mawakala tofauti.
Mfumo huu wa uwekaji tikiti angavu unaangazia hali ya matumizi iliyoboreshwa ili kutoa huduma kwa wateja bila mshono.
Tunajitahidi kila wakati kuboresha matumizi yako na programu ya simu ya mkononi ya BoldDesk.
Programu ya simu ya mkononi ya BoldDesk ni mfumo unaotumika sana wa kukata tikiti unaokuruhusu kushughulikia tikiti kwa urahisi na vipengele sawa na toleo lako la wavuti.
Dhibiti maombi yako yote ya usaidizi, badilisha barua pepe ziwe tiketi, badilisha ugavi wa tikiti kiotomatiki, badilisha fomu za usaidizi upendavyo, weka SLA yako mwenyewe, na uchapishe makala za kukusaidia kwa bidhaa zako.
Tatua tikiti kwa ufanisi zaidi kwa kuigawanya katika majukumu madogo na kuwagawia mawakala tofauti.
Mfumo huu wa uwekaji tikiti angavu unaangazia hali ya matumizi iliyoboreshwa ili kutoa huduma kwa wateja bila mshono.
Tunajitahidi kila wakati kuboresha matumizi yako na programu ya simu ya mkononi ya BoldDesk.
Ilisasishwa tarehe
Usalama huanza kwa kuelewa jinsi wasanidi programu wanavyokusanya na kushiriki data yako. Faragha ya data na mbinu za usalama zinaweza kutofautiana kulingana na matumizi yako, eneo ulilopo na umri wako. Msanidi programu ametoa maelezo haya na anaweza kuyasasisha kadiri muda unavyopita.
Hakuna data inayoshirikiwa na wengine
Pata maelezo zaidi kuhusu jinsi wasanidi programu wanavyobainisha kushiriki data
Hakuna data iliyokusanywa
Pata maelezo zaidi kuhusu jinsi wasanidi programu wanavyobainisha ukusanyaji wa data
Vipengele vipya
AI Copilot Support
We've introduced AI Copilot to the ticket module, helping agents generate instant answers, get smart suggestions, and reply faster.
Image Annotation Support
We’ve introduced annotation support, you can now draw, highlight, and mark up images directly within the preview screen.
Bug Fixes - We have resolved some pesky bugs to enhance app experience and make it smoother and more reliable
We've introduced AI Copilot to the ticket module, helping agents generate instant answers, get smart suggestions, and reply faster.
Image Annotation Support
We’ve introduced annotation support, you can now draw, highlight, and mark up images directly within the preview screen.
Bug Fixes - We have resolved some pesky bugs to enhance app experience and make it smoother and more reliable
Usaidizi wa programu
Kuhusu msanidi programu
Syncfusion, Inc.
purchase@syncfusion.com
2501 Aerial Center Pkwy Ste 111
Morrisville, NC 27560-7655
United States
+1 919-481-1974
