Hey C wong, I'm very sorry for the experience you've had with us. 😕I’d love to help resolve this for you as quickly as possible. Could you please send an email to support@headout.com with the name used to make the booking and your reservation number, so that I can locate your booking?Thank you for your patience! 💜- Shruti
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Alright, alright, alright, we'll admit it – this week's update might not be making front-page news. But hey, not every day can be a carnival (or an update), right? Trust us, though, this one's a keeper.