HELLO by MSG91
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Okudawunilodiwe
Wonke umuntu
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Mayelana nalolu hlelo lokusebenza
Sawubona nge-MSG91 inkundla yokuxhumana yedijithali ehlanganisiwe ehlanganisa kahle amandla esikhungo sokuxhumana, i-chatbot eshayelwa yi-AI, kanye nebhokisi lokungenayo elabelwe. Ngokuhlanganisa kwayo izici eziningi, amabhizinisi anganikeza ulwazi olungenazihibe, olungaguquki, nolusebenzayo lokusekelwa kwamakhasimende kuzo zonke iziteshi ezihlukahlukene.
Izici Eziyinhloko:
Ideshibhodi Ehlanganisiwe:
I-All-in-one Interface: Hlanganisa ifoni, ingxoxo, i-imeyili, nokusebenzisana kwenkundla yezokuxhumana kube kudeshibhodi eyodwa enembile.
Umlando Wokusebenzelana: Finyelela ukusebenzisana kwangaphambi kwamakhasimende, uqinisekise ukuthi ama-ejenti anomongo wayo yonke ingxoxo.
Ukuqapha kwesikhathi sangempela: Landelela futhi uphathe ukusebenzisana okusebenzayo, imigqa, nezimo ze-ejenti ngesikhathi sangempela.
Imojula Yesikhungo Sokuxhumana:
Ukusekelwa kwe-Omni-channel: Ukuphathwa okukodwa kwezingcingo zezwi, ama-imeyili, izingxoxo, ama-SMS, nemiyalezo yezokuxhumana.
I-Smart IVR: Uhlelo oluqinile lwe-Interactive Voice Response ukuqondisa amakhasimende ngendlela efanele.
Ukuphathwa Kwe-ejenti: Yabela kalula, uqaphe, futhi uphathe ama-ejenti ngokusekelwe emthwalweni wokusebenza kanye nekhono.
I-Chatbot enikwe amandla nge-AI:
Impendulo Esheshayo: Nikeza izimpendulo zesikhathi sangempela kumibuzo evamile yamakhasimende, ngisho namahora angaphandle ebhizinisi.
Ukufunda Ama-algorithms: I-chatbot iyathuthuka ngokuhamba kwesikhathi, ukuqonda nokubikezela ikhasimende lidinga kangcono ngakho konke ukuxhumana.
Uguquko Olushelelayo: Ukunikezwa okungenamthungo kusuka ku-chatbot kuya kubasebenzeli bukhoma lapho kudingeka usizo oluyinkimbinkimbi.
Isistimu Yebhokisi Lemilayezo Engenayo eyabiwe:
Ukuthumela I-imeyili Ngokuhlanganyela: Amalungu eqembu angasebenza kuma-imeyili ekhasimende ngokubambisana, aqinisekise izimpendulo ezisheshayo nezinembe kakhulu.
Ukufaka Izigaba Nokumaka: Hlunga futhi ubeke phambili ama-imeyili ngokusekelwe ezigabeni zangokwezifiso nomaka.
Izifanekiso ezichazwe ngaphambilini: Sebenzisa izifanekiso zezimpendulo ezithunyelwa njalo ukuze wonge isikhathi nokuqinisekisa ukuvumelana.
Ukuhlanganiswa Nokunwebeka:
Ukuhlanganiswa kwe-CRM ne-ERP: Xhuma ngaphandle komthungo nezixazululo ezidumile ze-CRM ne-ERP ukuze uvumelanise idatha yekhasimende.
Ukufinyelela ku-API: Nweba amandla enkundla ngokuhlanganisa namathuluzi namasevisi ezinkampani zangaphandle.
Ukuhlaziya idatha nokubika:
Amamethrikhi Okusebenza: Thola imininingwane ekusebenzeni komenzeli, izikolo zokwaneliseka kwekhasimende, nokunye okwengeziwe.
Ukubika Ngokwezifiso: Yakha imibiko ehambisanayo ukuze uqonde amathrendi athile kanye nemininingwane ebalulekile ebhizinisini lakho.
Izici Zokuvikela:
Ukuvikelwa Kwedatha: Konke ukusebenzelana kwamakhasimende kubethelwe ukuze kuqinisekiswe ubumfihlo bedatha.
Amazinga Okuthobela: Ithobela izimiso zokuthobela ezihamba phambili njenge-GDPR, i-HIPAA, njll.
Ukulawula Ukufinyelela: Chaza ukufinyelela okusekelwe endimeni ukuze uqinisekise ubuqotho bedatha kanye nokuvezwa komkhawulo.
Izinzuzo ze-Hello nge-MSG91:
Ukusebenza Okulula: Amathuluzi amaningi ahlanganiswe abe munye aqinisekisa ukunciphisa ukungqubuzana kokusebenza.
Umuzwa Othuthukisiwe Wekhasimende: Usekelo olusheshayo, kungaba nge-bot noma umuntu, luqinisekisa ukuthi amakhasimende ahlala esizwa.
Ukusebenza Kwezindleko: Ukuhlanganisa amathuluzi amaningi abe munye kunganciphisa kakhulu izindleko ezingaphezulu.
Ukuvumelana nezimo & Scalability: Inkundla ikhula nezidingo zakho, ivumelane nevolumu yokuxhumana eyengeziwe kalula.
Izici Eziyinhloko:
Ideshibhodi Ehlanganisiwe:
I-All-in-one Interface: Hlanganisa ifoni, ingxoxo, i-imeyili, nokusebenzisana kwenkundla yezokuxhumana kube kudeshibhodi eyodwa enembile.
Umlando Wokusebenzelana: Finyelela ukusebenzisana kwangaphambi kwamakhasimende, uqinisekise ukuthi ama-ejenti anomongo wayo yonke ingxoxo.
Ukuqapha kwesikhathi sangempela: Landelela futhi uphathe ukusebenzisana okusebenzayo, imigqa, nezimo ze-ejenti ngesikhathi sangempela.
Imojula Yesikhungo Sokuxhumana:
Ukusekelwa kwe-Omni-channel: Ukuphathwa okukodwa kwezingcingo zezwi, ama-imeyili, izingxoxo, ama-SMS, nemiyalezo yezokuxhumana.
I-Smart IVR: Uhlelo oluqinile lwe-Interactive Voice Response ukuqondisa amakhasimende ngendlela efanele.
Ukuphathwa Kwe-ejenti: Yabela kalula, uqaphe, futhi uphathe ama-ejenti ngokusekelwe emthwalweni wokusebenza kanye nekhono.
I-Chatbot enikwe amandla nge-AI:
Impendulo Esheshayo: Nikeza izimpendulo zesikhathi sangempela kumibuzo evamile yamakhasimende, ngisho namahora angaphandle ebhizinisi.
Ukufunda Ama-algorithms: I-chatbot iyathuthuka ngokuhamba kwesikhathi, ukuqonda nokubikezela ikhasimende lidinga kangcono ngakho konke ukuxhumana.
Uguquko Olushelelayo: Ukunikezwa okungenamthungo kusuka ku-chatbot kuya kubasebenzeli bukhoma lapho kudingeka usizo oluyinkimbinkimbi.
Isistimu Yebhokisi Lemilayezo Engenayo eyabiwe:
Ukuthumela I-imeyili Ngokuhlanganyela: Amalungu eqembu angasebenza kuma-imeyili ekhasimende ngokubambisana, aqinisekise izimpendulo ezisheshayo nezinembe kakhulu.
Ukufaka Izigaba Nokumaka: Hlunga futhi ubeke phambili ama-imeyili ngokusekelwe ezigabeni zangokwezifiso nomaka.
Izifanekiso ezichazwe ngaphambilini: Sebenzisa izifanekiso zezimpendulo ezithunyelwa njalo ukuze wonge isikhathi nokuqinisekisa ukuvumelana.
Ukuhlanganiswa Nokunwebeka:
Ukuhlanganiswa kwe-CRM ne-ERP: Xhuma ngaphandle komthungo nezixazululo ezidumile ze-CRM ne-ERP ukuze uvumelanise idatha yekhasimende.
Ukufinyelela ku-API: Nweba amandla enkundla ngokuhlanganisa namathuluzi namasevisi ezinkampani zangaphandle.
Ukuhlaziya idatha nokubika:
Amamethrikhi Okusebenza: Thola imininingwane ekusebenzeni komenzeli, izikolo zokwaneliseka kwekhasimende, nokunye okwengeziwe.
Ukubika Ngokwezifiso: Yakha imibiko ehambisanayo ukuze uqonde amathrendi athile kanye nemininingwane ebalulekile ebhizinisini lakho.
Izici Zokuvikela:
Ukuvikelwa Kwedatha: Konke ukusebenzelana kwamakhasimende kubethelwe ukuze kuqinisekiswe ubumfihlo bedatha.
Amazinga Okuthobela: Ithobela izimiso zokuthobela ezihamba phambili njenge-GDPR, i-HIPAA, njll.
Ukulawula Ukufinyelela: Chaza ukufinyelela okusekelwe endimeni ukuze uqinisekise ubuqotho bedatha kanye nokuvezwa komkhawulo.
Izinzuzo ze-Hello nge-MSG91:
Ukusebenza Okulula: Amathuluzi amaningi ahlanganiswe abe munye aqinisekisa ukunciphisa ukungqubuzana kokusebenza.
Umuzwa Othuthukisiwe Wekhasimende: Usekelo olusheshayo, kungaba nge-bot noma umuntu, luqinisekisa ukuthi amakhasimende ahlala esizwa.
Ukusebenza Kwezindleko: Ukuhlanganisa amathuluzi amaningi abe munye kunganciphisa kakhulu izindleko ezingaphezulu.
Ukuvumelana nezimo & Scalability: Inkundla ikhula nezidingo zakho, ivumelane nevolumu yokuxhumana eyengeziwe kalula.
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
Ayikho idatha eyabiwe nezinkampani zangaphandle
Funda kabanzi mayelana nendlela onjiniyela abaveza ngayo ukwabelana
Ayikho idatha eqoqiwe
Funda kabanzi mayelana nokuthi onjiniyela bakuveza kanjani ukuqoqwa
Yini entsha
Bug fix : App crash
